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2073 books were found.
This text has been revised to better meet the needs of laboratory specialists, technologists and technicians at... Read More >>
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Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating... Read More >>
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier... Read More >>
Six Sigma Deployment provides a thorough understanding of the Six Sigma methodologies and its implementation in... Read More >>
From the man whom BusinessWeek has called a founding father and the hands-on implementer of the Quality Movement... Read More >>
Explains the concepts, terminology and techniques that pervade the ISO 9000 family of standards. This work helps... Read More >>
Relationship Marketing: Creating Stakeholder Value extends the analysis of the change in the marketing rationale... Read More >>
Extends the analysis of the change in the marketing rationale from a crude concern for increased market share to... Read More >>
Provides the reader with comprehensive coverage of quality, including the quality life cycle, management and cost... Read More >>
The second edition of this best-selling textbook provides a complete knowledge platform for all those studying the... Read More >>
Organizations can and must be viewed as ""systems."" This may be the only means of achieving or exceeding the crucial... Read More >>
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership... Read More >>
A 'how-to' book that serves as a practical guide for implementing Six Sigma and Lean Manufacturing methods in a... Read More >>
In developing a balanced scorecard approach to performance measurement, organizations must link selected metrics... Read More >>
Helps the reader understand and implement performance metrics and the organizational scorecard concept. This title... Read More >>
NNoronha examines the influence of cultural values on total quality management. This volume shows the influence... Read More >>
Focusing on consumer-driven quality management in food production systems using a product-based approach, this book... Read More >>
Describes methods in light of all of the European, US, and international (ISO) guidelines for QA of water analysis.... Read More >>