TOTAL QUALITY MANAGEMENT IN EDUCATION 3ED
Author:   Edward Sallis
Publisher:   Kogan Page Ltd
Edition:   3rd New edition
ISBN:  

9780749437961


Pages:   180
Publication Date:   15 June 2002
Format:   Book
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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TOTAL QUALITY MANAGEMENT IN EDUCATION 3ED


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Overview

"This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;""Total quality management"" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university."

Full Product Details

Author:   Edward Sallis
Publisher:   Kogan Page Ltd
Imprint:   Kogan Page Ltd
Edition:   3rd New edition
Dimensions:   Width: 21.00cm , Height: 0.90cm , Length: 28.00cm
Weight:   0.272kg
ISBN:  

9780749437961


ISBN 10:   0749437960
Pages:   180
Publication Date:   15 June 2002
Audience:   College/higher education ,  College/higher education ,  Tertiary & Higher Education ,  Undergraduate
Format:   Book
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Part 1 Basics: The message of quality; Why quality?; The four quality imperatives; The origins of the quality movement; The contributions of Deming, Shewart and Juran; The growth of interest in quality. Part 2 Quality: The idea of quality; Quality as an a

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