The Theory of Culture-Specific Total Quality Management: Quality Management in Chinese Regions
Author:   Carlos Noronha
Publisher:   Palgrave Macmillan
ISBN:  

9780333995532


Pages:   164
Publication Date:   10 May 2002
Format:   Hardback
Availability:   In Print   Availability explained
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The Theory of Culture-Specific Total Quality Management: Quality Management in Chinese Regions


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Overview

Noronha examines the influence of cultural values on total quality management. This volume shows the influence that culture has on the success of Total Quality Management (TQM), and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book should be useful reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.

Full Product Details

Author:   Carlos Noronha
Publisher:   Palgrave Macmillan
Imprint:   Palgrave Macmillan
Dimensions:   Width: 14.00cm , Height: 1.50cm , Length: 21.60cm
Weight:   0.380kg
ISBN:  

9780333995532


ISBN 10:   0333995538
Pages:   164
Publication Date:   10 May 2002
Audience:   Professional and scholarly ,  Professional and scholarly ,  Professional & Vocational ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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CARLOS NORONHA teaches at the University of Macau. He has a PhD from the University of Sheffield. His research focuses on the influence of culture on organisations and management with a special emphasis on total quality management.

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