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OverviewFull Product DetailsAuthor: David Hoyle (International management consultant with over 30 years' experience in quality management)Publisher: Elsevier Science & Technology Imprint: Butterworth-Heinemann Ltd Dimensions: Width: 15.20cm , Height: 0.80cm , Length: 23.50cm Weight: 0.280kg ISBN: 9780750675970ISBN 10: 0750675977 Pages: 160 Publication Date: 30 July 2002 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Out of Print Availability: Out of print, replaced by POD ![]() We will order this item for you from a manufatured on demand supplier. Table of ContentsAudit Methodologies Quality Management Principles The Process Approach Questions at the Enterprise Level Questions at the Managerial Level Questions at the Operational Level Assessing Business Procedures Conclusions Aligning Process with Requirements Aligning Clauses with Key QuestionsReviewsAuthor InformationDavid Hoyle is an international management consultant with over 30 years' experience in quality management. He has held senior positions in quality management with British Aerospace and Ferranti International and worked with such companies as General Motors, the UK Civil Aviation Authority and Bell Atlantic on their quality improvement programmes. As well as delivering quality management and auditor training courses throughout the world, he has participated in various industry councils and committees, including the Institute of Quality Assurance. Tab Content 6Author Website:Countries AvailableAll regions |