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9780750655613

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Unilever has always subscribed to and practised the concepts of Total Quality Management (TQM) and Total Preventative Maintenance (TPM). 'Quality Beyond Six Sigma' provides a practical framework for building on TQM and TPM using the statistical approach of Six Sigma so as to comfortably 'fit' any size or type of organisation. - Richard Greenhalgh Chairman, Unilever UK and President, British Quality Foundation

Unilever has always subscribed to and practised the concepts of Total Quality Management (TQM) and Total Preventative Maintenance (TPM). Quality Beyond Six Sigma provides a practical framework for building on TQM and TPM using the statistical approach of Six Sigma so as to comfortably 'fit' any size or type of organisation. - Richard Greenhalgh Chairman, Unilever UK and President, British Quality Foundation

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Ron Basu is Director of Performance Excellence Limited and and Intec (UK) Ltd also an Associate Faculty at Henley Management College. Previously he held senior management roles in blue-chip companies like GSK, GlaxoWellcome and Unilever and worked as a Management Consultant with A.T. Kearney. Professor Nevan Wright is a Principal Lecturer in Management with the Auckland University of Technology, New Zealand. He is also an associate member of faculty at Henley Management College. His previous experience includes General Manager in multinational companies and commissioned service in Royal NZ Air Force.

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