Quality Assurance (QA) & Total Quality Management (TQM) books

2073 books were found.

Managing Project Quality

Managing Project Quality
Author: Timothy J Kloppenborg , Joseph A Petrick ISBN: 9781567261417 Format: Paperback	$46.55
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The Courage of Their Convictions: Sixteen Americans Who Fought Their Way to the Supreme Court

The Courage of Their Convictions: Sixteen Americans...
Author: Peter Irons ISBN: 9780140128109 Format: Paperback	$47.52
Cites sixteen landmark civil liberties cases and the individuals who challenged laws that they felt impinged upon... Read More >>

The Ultimate Six Sigma: Beyond Quality Excellence

The Ultimate Six Sigma: Beyond Quality Excellence
Author: Keki R. Bhote ISBN: 9780814406779 Format: Hardback	$198.00
Provides the techniques and metrics needed to measure success, and supplies self-assessment audits to help readers... Read More >>

Managing Quality: Operations 06.07

Managing Quality: Operations 06.07
Author: Amy Zuckerman (Principal of A-Z International Associates, Massachussetts, USA, and Co-Founder of Technology Communication Group and Global Knowledge Productions) , Ned Hamson ISBN: 9781841122212 Format: Paperback	$22.95
Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000... Read More >>

Quality of Service Control in High-Speed Networks

Quality of Service Control in High-Speed Networks
Author: H. Jonathan Chao (Polytechnic University, Brooklyn, New York, USA) , Xiaolei Guo (INTEC Systems, Manalapan, New Jersey, USA) ISBN: 9780471003977 Format: Hardback	$313.95
The explosion of traffic over data communications networks has resulted in a demand for Quality of Service (QoS)... Read More >>

Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases

Understanding, Managing and Implementing Quality: Frameworks,...
Author: Jiju Antony , David Preece ISBN: 9780415222716 Format: Hardback	$294.00
This work considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth... Read More >>

Measuring Business Excellence

Measuring Business Excellence
Author: Gopal K. Kanji ISBN: 9780415258227 Format: Hardback	$266.00
Business Excellence and Total Quality Management (TQM) models provide the means to measure the satisfaction of customers,... Read More >>

Education and Research for Marketing and Quality Management in Libraries / La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque: Satellite Meeting / Colloque Satellite Québec, August 14-16 Août 2001

Education and Research for Marketing and Quality Management...
Author: Réjean Savard , R Jean Savard ISBN: 9783598218293 Format: Hardback	$213.84
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Organizational Assessment: A Framework for Improving Performance

Organizational Assessment: A Framework for Improving...
Author: Charles Lusthaus , Adrien Lusthaus ISBN: 9780889369986 Format: Paperback	$52.67
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Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases

Understanding, Managing and Implementing Quality: Frameworks,...
Author: Jiju Antony , David Preece ISBN: 9780415222723 Format: Paperback	$112.00
This work considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth... Read More >>

Customer Satisfaction Measurement for ISO 9000: 2000

Customer Satisfaction Measurement for ISO 9000: 2000...
Author: Bill Self , Nigel Hill ISBN: 9780750655132 Format: Paperback	$120.00
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Modern Methods For Quality Control and Improvement

Modern Methods For Quality Control and Improvement
Author: Harrison M. Wadsworth (Georgia Institute of Technology) , Kenneth S. Stephens (Southern Polytechnic State University) ISBN: 9780471299738 Format: Paperback	$219.95
This is a revision of a classic! This text provides a single source for information on both the structure and management... Read More >>

The Black Belt Memory Jogger: A Pocket Guide for Six SIGMA Success

The Black Belt Memory Jogger: A Pocket Guide for Six...
Author: Six SIGMA Academy ISBN: 9781576810439 Format: Spiral bound	$52.67
Starting with a clear depiction of the DMAIC model and the roles and responsibilities that help ensure that Six... Read More >>

Global Perspectives on Quality in Higher Education

Global Perspectives on Quality in Higher Education
Author: David Dunkerley , Wai Sum Wong ISBN: 9780754618294 Format: Hardback	$316.80
Published as a commemorative issue on the occasion of the tenth anniversary of the Hong Kong Council for Academic... Read More >>

ISO 9000: 2000 Auditing Using the Process Approach

ISO 9000: 2000 Auditing Using the Process Approach
Author: David Hoyle ISBN: 9781281024442 Format: Electronic book text	$177.25
It is imperative that an auditor effectively guides an organization through a process of meeting ISO 9000 compliance... Read More >>

Quality

Quality
Author: John Beckford (Loughborough University, UK) ISBN: 9781280032271 Format: Electronic book text	$620.40
The second edition of this best-selling textbook provides a complete knowledge platform for all those wishing to... Read More >>

Managing Quality

Managing Quality
Author: Professor Mihaela Kelemen (University of Keele, UK Keele University, UK Keele University, UK Keele University, UK Keele University, UK Keele University, UK Keele University, UK) ISBN: 9781282559264 Format: Electronic book text	$586.08
This new textbook provides a comprehensive review and critical analysis of quality management discourses and techniques... Read More >>

Understanding, Managing and Implementing Quality

Understanding, Managing and Implementing Quality
Author: Jiju Anthony , David Preece (University of Teesside, UK) ISBN: 9781280403620 Format: Electronic book text	$541.20
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth... Read More >>

The Quest for Quality of Work Life: A Tqm Approach

The Quest for Quality of Work Life: A Tqm Approach
Author: A.J. van Schoor , R. Steenkamp ISBN: 9780702151903 Format: Paperback	$58.08
This book provides extensive guidance on issues such as preparation to deal with change through the development... Read More >>

Legal Practice Management and Quality Standards

Legal Practice Management and Quality Standards
Author: Craig Evan Klafter , Gordon Huntley Walker ISBN: 9781854313232 Format: Paperback	$59.95
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Risk Control and Quality Management in Neurosurgery

Risk Control and Quality Management in Neurosurgery...
Author: H.-J. Steiger , E. Uhl ISBN: 9783211836781 Format: Hardback	$562.95
Quality in an invasive discipline such as neurosurgery comprises evidence based medicine, cost effectiveness and... Read More >>

Laboratory Information Management Systems

Laboratory Information Management Systems
Author: Christine Paszko , Elizabeth Turner (Washington, D.C., USA) ISBN: 9780824705213 Format: Paperback	$284.00
""Details the most recent advances in Laboratory Information Management Systems. Offers contemporary approaches... Read More >>

Product Liability Entering the Twenty-First Century: The U.S. Perspective

Product Liability Entering the Twenty-First Century:...
Author: Michael J. Moore , W. Kip Viscusi ISBN: 9780815702290 Format: Paperback	$21.99
Publication of the Joint Center for Regulatory Studies. Read More >>

Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications

Measuring Quality Improvement in Healthcare: A Guide...
Author: Raymond G Carey , Robert C Lloyd ISBN: 9781636940960 Format: Paperback	$157.84
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Total Organizational Excellence

Total Organizational Excellence
Author: John S Oakland ISBN: 9780750652711 Format: Paperback	$64.95
Talks about achieving world-class performance and sets down an implementation framework to guide managers on how... Read More >>

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