Understanding, Managing and Implementing Quality
Author:   Jiju Anthony ,  David Preece (University of Teesside, UK) ,  Jiju Antony
Publisher:   Routledge
ISBN:  

9781280403620


Pages:   232
Publication Date:   01 January 2002
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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Understanding, Managing and Implementing Quality


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Overview

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

Full Product Details

Author:   Jiju Anthony ,  David Preece (University of Teesside, UK) ,  Jiju Antony
Publisher:   Routledge
Imprint:   Routledge
ISBN:  

9781280403620


ISBN 10:   1280403624
Pages:   232
Publication Date:   01 January 2002
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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