Quality Assurance (QA) & Total Quality Management (TQM) books

Six sigma is an effective and important management approach particularly used by multinational companies with manufacturing...  Read More >>

Oliver Wight International, Inc. , founded in 1969, is an international consulting and education firm for professionals...  Read More >>

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Describes the methods for completing management reviews and quality audits, and outlines the experiences of working...  Read More >>

In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake...  Read More >>

Covers the theories and practices in Quality Management and Six Sigma. The refereed papers which comprise the book...  Read More >>

Provides practical information on how to set up an ISO 9001:2000 compliant quality management system (QMS) cost...  Read More >>

A clear and comprehensive guide to quickly set up a cost-effective Quality Management System Revised and expanded,...  Read More >>

Service Management Workbook: Achieving Profit Potential In the New Millennium It is said that luck is when opportunity...  Read More >>

"Bewährte Controllingprozesse lassen sich nicht ohne weiteres auf den strategischen Bereich übertragen, daher haben...  Read More >>

Adopting an approach to management development, this book provides the basis for self-paced learning at level 4/5....  Read More >>

Shows you how 'WorkOut', developed by General Electric, can increase Six Sigma's success. This book helps you combine...  Read More >>

A guide to set up a cost-effective Quality Management System. It provides practical information on how to set up...  Read More >>

High heels and scatter diagrams? Run charts and foreplay? Quality Sex: The Sensuous Side of Process Improvement...  Read More >>

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Since the publication of the first edition of this book in 2000 the revised ISO 9001 standard has been implemented...  Read More >>

Volume 2 of this set contains the full text of the FDA regulations, EC and IPEC guidelines, and ISO/BSI standards...  Read More >>

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A step-by-step guide to interpreting and implementing the US-based standard, QS-9000. Each element, clause and requirement...  Read More >>

Taking the mystery out of Six Sigma implementation, this reference teaches the methods of Six Sigma, explains their...  Read More >>

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RSM Simplified keeps formulas to a minimum and makes liberal use of figures, charts, graphs and checklists. It offers...  Read More >>

Explores the concepts of trust, control and risk management as key components of organisational accountability in...  Read More >>