Quality Assurance (QA) & Total Quality Management (TQM) books

This best-seller prepares auditors to conduct internal audits against quality, environmental, safety, and other...  Read More >>

Shows how Supply Chain Management (SCM) can be made 'Lean', leading to much more reliable, cost-effective and competitive...  Read More >>

The 2007 winner of the Masing Book Prize sets out important Six Sigma concepts and a selection of up-to-date tools...  Read More >>

An essential guide to ISO 9001 documentation ISO 9001 provides a tried and tested framework for taking a systematic...  Read More >>

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Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective covers various aspects of outsourcing...  Read More >>

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Which is the right approach for effective continuous improvement? While much has been written on merging Lean and...  Read More >>

"The perfect addition to your reference library, this book offers solid, how-to advice on how to overcome numerous...  Read More >>

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Provides a simple nonmathematical presentation of the statistics needed by Six Sigma Green Belts. This work includes...  Read More >>

"Praise for RESULTS RULE! ""What on earth could pre--thawed turkeys, Eva the dolphin, and toothpaste tubes squeezed...  Read More >>

Shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered....  Read More >>

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Shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered....  Read More >>

Not connecting software project management (SPM) to actual, real-world development processes can lead to a complete...  Read More >>

When Steve Sanghi joined Microchip Technology in 1990 he realised the company was in big trouble and an acquisition...  Read More >>

"Revealing the differences between idealized design and traditional process reengineering, this book shows how idealized...  Read More >>

Defining quality is the surprisingly challenging task of this thought-provoking business fable. From Harleys to...  Read More >>

Offers leaders a turnkey approach to launching a Six Sigma initiative in 90 days and using it to transform your...  Read More >>

"Your problem is: how can you get through the next few months or (God forbid) years until this Six Sigma nonsense...  Read More >>

Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing...  Read More >>

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Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership...  Read More >>

Top Class Competitors: How Nations, Firms and Individuals Succeed in the New World of Comp establishes a continuum...  Read More >>