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OverviewWorld Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality. Full Product DetailsAuthor: Jiju Antony (Heriot-Watt Univ UK) , Ashok Kumar (University of South Florida) , Ricardo BanuelasPublisher: Butterworth-Heinemann Imprint: Butterworth-Heinemann ISBN: 9780080456379ISBN 10: 0080456375 Pages: 268 Publication Date: 17 July 2006 Audience: General/trade , General Format: Electronic book text Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |