Quality Assurance (QA) & Total Quality Management (TQM) books

The Baldrige criteria are used by thousands of organizations around the world to evaluate their progress toward...  Read More >>

Integrates lean concepts, Six Sigma, and the Theory of Constraints into a combined business strategy aptly named...  Read More >>

Provides a simple nonmathematical presentation of the statistics needed by Six Sigma Green Belts. This work includes...  Read More >>

A complete guide to Lean Six Sigma statistical and analytical methods, plus expert coverage of SigmaXL and Minitab,...  Read More >>

The journey towards a sustainable world is our greatest challenge. This book includes reports, analysis, and discussion...  Read More >>

With growing demands for increased operational efficiency and process improvement in organizations of all sizes,...  Read More >>

Business Strategy Mapping is an invaluable resource that will help you determine how to best use your resources,...  Read More >>

Because it delivers such powerful results, Lean is clearly advantageous for companies. This resource delivers more...  Read More >>

The journey towards a sustainable world is our greatest challenge. This book includes reports, analysis, and discussion...  Read More >>

For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used...  Read More >>

""" 24 Episodes of Children's Narrative Stories"" is a delightful collection of tales designed to captivate and...  Read More >>

Covers a diverse range of quality issues and theories in the context of heritage attractions. This text presents...  Read More >>

A text for those who seek to use Total Quality Management to improve their organization's effectiveness, efficiency...  Read More >>

Statistical Process Control (SPC) is a tool that measures and achieves quality control, providing managers from...  Read More >>

 Read More >>

Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic....  Read More >>

 Read More >>

How any organization in any industry can progress from old-fashioned management by results to a strikingly different...  Read More >>

 Read More >>

About the Book Ten Mistakes Small Companies Make in Implementing Quality, and How to Correct Them is written for...  Read More >>

Written for the typical business professional, this book effectively translates the concepts of Lean Six Sigma from...  Read More >>

 Read More >>

Wie lassen sich die Vorteile von Lean Management mit den Wirkungen von Six Sigma kombinieren? die Wertstrom-Analyse,...  Read More >>

A hands-on step by step guide on how to improve the quality of products or services produced by administrative processes....  Read More >>

Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and...  Read More >>