Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
Author:   Jiju Antony ,  David Preece
Publisher:   Taylor & Francis Ltd
ISBN:  

9780415222723


Pages:   254
Publication Date:   13 December 2001
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases


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Overview

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case studies, it also reviews the implementation of a variety of quality management programmes in a range of organizational contexts, including manufacturing, higher education, health care, policing and retailing.

Full Product Details

Author:   Jiju Antony ,  David Preece
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Dimensions:   Width: 15.60cm , Height: 1.30cm , Length: 23.40cm
Weight:   0.430kg
ISBN:  

9780415222723


ISBN 10:   0415222729
Pages:   254
Publication Date:   13 December 2001
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Postgraduate, Research & Scholarly
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Jiju Antony, David Preece

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