Customer services books

4926 books were found.

The Authorities - Purdeep Sangha: Powerful Wisdom from Leaders in the Field

The Authorities - Purdeep Sangha: Powerful Wisdom from...
Author: Purdeep Sangha , Raymond Aaron ISBN: 9781974692453 Format: Paperback	$52.67
You can create a healthy and profitable business that continues to grow year-after-year. Apple's great success is... Read More >>

How to Win at CRM: Strategy, Implementation, Management

How to Win at CRM: Strategy, Implementation, Management...
Author: Seth Kinnett ISBN: 9781498714709 Format: Hardback	$131.00
This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores... Read More >>

Cha Ching: There Is No Money in Sales for 2nd Place

Cha Ching: There Is No Money in Sales for 2nd Place...
Author: Meryl Snow ISBN: 9781542833660 Format: Paperback	$52.80
The struggle to make your sales goal the best it can be and continue on an upward trajectory is one that every company... Read More >>

Callcenter – Analyse und Management: Modellierung und Optimierung mit Warteschlangensystemen

Callcenter – Analyse und Management: Modellierung und...
Author: Alexander Herzog ISBN: 9783658183080 Format: Paperback	$224.37
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The Experience Business: Why Price-Focused Businesses Fail and What winners Do Instead

The Experience Business: Why Price-Focused Businesses...
Author: James Sinclair ISBN: 9781781332627 Format: Paperback	$42.21
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Driving Traffic and Customer Activity Through Affiliate Marketing

Driving Traffic and Customer Activity Through Affiliate...
Author: Surabhi Singh ISBN: 9781522526568 Format: Hardback	$422.95
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Practical Influence: 10 Positive Principles to help you increase your influence and build better relationships

Practical Influence: 10 Positive Principles to help...
Author: R Morris Sims ISBN: 9781525505546 Format: Paperback	$33.61
Think about the influence you have today. You significantly influence your spouse and your children. You influence... Read More >>

Vitamin C3 for Business: 52 Ideas to Connect, Contribute and Celebrate Your Way to Success!

Vitamin C3 for Business: 52 Ideas to Connect, Contribute...
Author: Mary Gaul ISBN: 9780998859804 Format: Paperback	$39.60
Only half of new businesses will celebrate their 5-year anniversary. Vitamin C3 contains 52 easy to implement ideas... Read More >>

Energy Branding: Harnessing Consumer Power

Energy Branding: Harnessing Consumer Power
Author: Friðrik Larsen ISBN: 9783319571973 Format: Hardback	$158.37
Demonstrating the potential of building strong brands in the energy sector, this book explores the challenges of... Read More >>

Hospitality Marketing and Consumer Behavior: Creating Memorable Experiences

Hospitality Marketing and Consumer Behavior: Creating...
Author: Vinnie Jauhari ISBN: 9781771883788 Format: Hardback	$258.75
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CUSTOMER SERVICE call center HOTSHOTS: 17 Insights into Manifesting Exceptional Customer Experiences

CUSTOMER SERVICE call center HOTSHOTS: 17 Insights into...
Author: Wdll ISBN: 9780999183106 Format: Paperback	$42.16
How to master irate customers, unsupportive management, outdated computer systems & ENJOY your job! Find out how... Read More >>

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

Management Lessons from Mayo Clinic: Inside One of the...
Author: Leonard Berry , Kent Seltman ISBN: 9781260011838 Format: Paperback	$43.95
The leader’s guide to building a service powerhouse using the approach that made Mayo Clinic the #1 Hospital in... Read More >>

Practical Influence: 10 Positive Principles to help you increase your influence and build better relationships

Practical Influence: 10 Positive Principles to help...
Author: R Morris Sims ISBN: 9781525505539 Format: Hardback	$56.90
Think about the influence you have today. You significantly influence your spouse and your children. You influence... Read More >>

Sell Like a Team: The Blueprint for Building Teams that Win Big at High-Stakes Meetings

Sell Like a Team: The Blueprint for Building Teams that...
Author: Michael Dalis ISBN: 9781259861154 Format: Hardback	$62.95
From one of the world’s leading sales training firms comes the proven solution to today’s greatest challenge in... Read More >>

IoT Inc: How Your Company Can Use the Internet of Things to Win in the Outcome Economy

IoT Inc: How Your Company Can Use the Internet of Things...
Author: Bruce Sinclair ISBN: 9781260025897 Format: Hardback	$60.95
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What The Hell !!!!: LIRR Summer of Hell/Daily Hell Complaint Logbook

What The Hell !!!!: LIRR Summer of Hell/Daily Hell Complaint...
Author: Michael Keneski ISBN: 9781548800697 Format: Paperback	$39.57
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Engagement Manager Work Log: Work Journal, Work Diary, Log - 126 pages, 6 x 9 inches

Engagement Manager Work Log: Work Journal, Work Diary,...
Author: Orange Logs ISBN: 9781548774325 Format: Paperback	$26.37
Do you have a job? Do you keep a record of what you do on your job? Did you know that setting aside 15 minutes... Read More >>

Opening Day: A Big Idea in a Little Book

Opening Day: A Big Idea in a Little Book
Author: Edward M Riley ISBN: 9781548764371 Format: Paperback	$18.35
When a business owner focuses on people rather than profit, everyone profits. This story is inspirational in demonstrating... Read More >>

Turn Every Transaction Into an Experience: The Definitive Guide to Increasing Car Buyers' Loyalty

Turn Every Transaction Into an Experience: The Definitive...
Author: Douglas Wright ISBN: 9781546581406 Format: Paperback	$26.27
For most people, automobiles are the most expensive product they will purchase, apart from a home. With so much... Read More >>

Customer Service Theory: Meaningful Service Simplified

Customer Service Theory: Meaningful Service Simplified...
Author: Jeremy Zuber ISBN: 9781544704074 Format: Paperback	$15.81
Customer Service Theory shatters the barrier between the consumer and Customer Service Professional. Each segment... Read More >>

Voiceless Customer: Why Customers Leave

Voiceless Customer: Why Customers Leave
Author: Fabiola Corvera-Stimeling ISBN: 9780998906300 Format: Hardback	$44.85
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Marketing at the Confluence between Entertainment and Analytics: Proceedings of the 2016 Academy of Marketing Science (AMS) World Marketing Congress

Marketing at the Confluence between Entertainment and...
Author: Patricia Rossi ISBN: 9783319473307 Format: Hardback	$871.17
This volume presents the full proceedings of the 2016 Academy of Marketing Science (AMS) World Marketing Congress... Read More >>

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Customer Success: How Innovative Companies Are Reducing...
Author: Nick Mehta , Tim Andres Pabon ISBN: 9798200598946 Format: Audio	$110.85
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking... Read More >>

Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience

Not My Circus, Not My Monkeys: Why the Path to Transformational...
Author: Lance Gibbs ISBN: 9781619617094 Format: Hardback	$60.69
"The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But... Read More >>

Marketing and Customer Loyalty: The Extra Step Approach

Marketing and Customer Loyalty: The Extra Step Approach...
Author: Mauro Cavallone ISBN: 9783319519906 Format: Hardback	$343.17
This book analyzes the evolution of marketing and the ways in which marketing actions can be rendered more effective,... Read More >>

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