Customer services books

Intended for CEOs and executive management, this title identifies the key ingredients of service excellence and...  Read More >>

Are you under pressure to sustain the trust and support of your target audience? That the choice of you is not a...  Read More >>

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PERFECT BOUND, GORGEOUS SOFTBACK WITH SPACIOUS RULED PAGES. LOG INTERIOR: Click on the LOOK INSIDE link to view...  Read More >>

Add a Little Sparkle to Your Service In his newest book on innovative service, bestselling author Chip R. Bell focuses...  Read More >>

Leverage the functionality of Zendesk to turn your setup into a highly customized working environment. Understand...  Read More >>

This volume includes the full proceedings from the 2011 World Marketing Congress held in Reims, France with the...  Read More >>

Magnetic: The Art of Attracting Business is a look at how consistently successful businesses are able to attract...  Read More >>

Magnetic: The Art of Attracting Business is a look at how consistently successful businesses are able to attract...  Read More >>

Magnetic: The Art of Attracting Business is a look at how consistently successful businesses are able to attract...  Read More >>

"""Nice Is Not Enough"" is an owners manual replete with common sense strategies to enhance your Customer Service...  Read More >>

Do you have a business? Do you want more customers to come to your business? Do you know how to get that done? Many...  Read More >>

Dieses Buch betrachtet Creative Communities als eine spezielle Form des Crowdsourcings und zeigt, wie sie zur Unterstützung...  Read More >>

Managing Difficult Conversations: A Practical Guide by Sorin Dumitrascu is an insightful read that provides readers...  Read More >>

It is time to seriously invest in customer experience. Prioritize your customers to drive long-term success and...  Read More >>

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This I Know is a plain-speaking analysis of why we are failing to prepare for (and profit from) a world that is...  Read More >>

From Stanley B. Knight, International Education and Training, UBC Senate, Canada: PILLARS OF A SERVICE HUB is an...  Read More >>

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Mr. Shmooze is the parable of a man who reveals the secret shared by all superstar salespeople. Selling, in its...  Read More >>

UnAwesome is UnAcceptable. The Book of Business Awesome is designed as two short books put together one read...  Read More >>

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