Customer services books

4926 books were found.

The Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships

The Profit of Kindness: How to Influence Others, Establish...

Author: Jill Lublin ,  Karen Saltus
ISBN: 9798200601752
Format: Audio
$79.15

When kindness becomes your primary goal, everything changes: how you look at life, what you get from it, and how...  Read More >>

The Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships

The Profit of Kindness: How to Influence Others, Establish...

Author: Jill Lublin ,  Karen Saltus
ISBN: 9798200601769
Format: Audio
$79.15

When kindness becomes your primary goal, everything changes: how you look at life, what you get from it, and how...  Read More >>

The KISS Theory: Customer Service: Keep It Strategically Simple  A simple approach to personal and professional development.

The KISS Theory: Customer Service: Keep It Strategically...

Author: Jayne Finn
ISBN: 9781519787156
Format: Paperback
$39.57

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the frontlines of a company,...  Read More >>

Customer Service Fundamentals: A Practical Guide

Customer Service Fundamentals: A Practical Guide

Author: Sorin Dumitrascu
ISBN: 9781520352305
Format: Paperback
$26.37

Customer Service Fundamentals: A Practical Guide by Sorin Dumitrascu is a must-read for anyone in the customer service...  Read More >>

The KISS Theory: Developing A Lunch and Learn: Keep It Strategically Simple  A simple approach to personal and professional development.

The KISS Theory: Developing A Lunch and Learn: Keep...

Author: Jayne Finn
ISBN: 9781519788177
Format: Paperback
$39.57

The working lunch can develop a negative reputation among employees. It often involves being in a roomful of other...  Read More >>

The KISS Theory: Developing Corporate Behavior: Keep It Strategically Simple ""A simple approach to personal and professional development.""

The KISS Theory: Developing Corporate Behavior: Keep...

Author: Jayne Finn
ISBN: 9781519788825
Format: Paperback
$39.57

Corporate behavior is an important aspect of any business. The right behavior can cause your company to sky rocket...  Read More >>

Healthcare Customer Service Superstars: Six Attitudes That Bring Out Our Best

Healthcare Customer Service Superstars: Six Attitudes...

Author: Cary Jon Cavitt
ISBN: 9781541355262
Format: Paperback
$39.47

Becoming a customer service superstar takes the right attitude - Six to be exact... Customer service expert Cary...  Read More >>

Nonprofit Customer Service Superstars: Six attitudes that bring out our best

Nonprofit Customer Service Superstars: Six attitudes...

Author: Cary Jon Cavitt
ISBN: 9781542351508
Format: Paperback
$39.47

Becoming a customer service superstar takes the right attitude - Six to be exact...Customer service expert Cary...  Read More >>

Call Center Customer Service Superstars: Six attitudes that bring out our best

Call Center Customer Service Superstars: Six attitudes...

Author: Cary Jon Cavitt
ISBN: 9781542368544
Format: Paperback
$39.47

Becoming a customer service superstar takes the right attitude - Six to be exact...Customer service expert Cary...  Read More >>

Smart Service Engineering: Konzepte und Anwendungsszenarien für die digitale Transformation

Smart Service Engineering: Konzepte und Anwendungsszenarien...

Author: Oliver Thomas ,  Markus Nüttgens
ISBN: 9783658162610
Format: Hardback
$369.57

Dieser Sammelband stellt innovative Methoden, Konzepte und Werkzeuge zur Transformation klassischer Dienstleistungen...  Read More >>

The KISS Theory: Basics of Business Writing: Keep It Strategically Simple  A simple approach to personal and professional development.

The KISS Theory: Basics of Business Writing: Keep It...

Author: Jayne Finn
ISBN: 9781519463319
Format: Paperback
$39.57

Writing is a key method of communication for most people, and it's one that many people struggle with. This book...  Read More >>

The KISS Theory: Change Management: Keep It Strategically Simple  A simple approach to personal and professional development.

The KISS Theory: Change Management: Keep It Strategically...

Author: Jayne Finn
ISBN: 9781519750181
Format: Paperback
$39.57

 Read More >>

The KISS Theory: Civility In The Workplace: Keep It Strategically Simple  A simple approach to personal and professional development.

The KISS Theory: Civility In The Workplace: Keep It...

Author: Jayne Finn
ISBN: 9781519750570
Format: Paperback
$39.57

While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an...  Read More >>

The Aisles Have Eyes Lib/E: How Retailers Track Your Shopping, Strip Your Privacy, and Define Your Power

The Aisles Have Eyes Lib/E: How Retailers Track Your...

Author: Joseph Turow ,  Rob Grgach
ISBN: 9781799984917
Format: Audio
$47.49

 Read More >>

The KISS Theory: Getting it Done Administrative Support: Keep It Strategically Simple ""A simple approach to personal and professional development.""

The KISS Theory: Getting it Done Administrative Support:...

Author: Jayne Finn
ISBN: 9781519420350
Format: Paperback
$39.57

In this book, you will learn the core skills that will help you use your resources efficiently, manage your time...  Read More >>

The KISS Theory: Basics of Call Center Training: Keep It Strategically Simple ""A simple approach to personal and professional development.""

The KISS Theory: Basics of Call Center Training: Keep...

Author: Jayne Finn
ISBN: 9781519463722
Format: Paperback
$39.57

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide...  Read More >>

Human Sigma: Managing the Employee-Customer Encounter

Human Sigma: Managing the Employee-Customer Encounter...

Author: John H., Ph.D. Fleming ,  Jim Asplund
ISBN: 9781531865764
Format: Audio
$52.77

Synopsis coming soon.......  Read More >>

Not this shit again: Funny journal to write in. Journal for men and women. College notes (funny, jokes, humor, sarcasm, witty, irreverent)

Not this shit again: Funny journal to write in. Journal...

Author: Agridulce
ISBN: 9781541204225
Format: Paperback
$18.45

Have fun with this sassy and classy journal and notebook. Stand out from the crowd with a notebook that makes a...  Read More >>

Gafas, Br

Gafas, Br

Author: Hern ,  Garc
ISBN: 9781520177526
Format: Paperback
$46.36

 Read More >>

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

Chief Customer Officer 2.0: How to Build Your Customer-Driven...

Author: Jeanne Bliss ,  Christine Marshall
ISBN: 9781536629057
Format: Audio
$26.37

A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2. 0 will give you...  Read More >>

The Disney Difference: The Complete Guide to Adding Disney-Like Magic to Your Corporation or Organization

The Disney Difference: The Complete Guide to Adding...

Author: Mr Wayne Olson ,  Nathan Massengill
ISBN: 9781983655388
Format: Paperback
$47.39

Transform Your Business or Nonprofit Organization The Disney Difference is must-reading for fans of Disney or for...  Read More >>

Latest Reading Guide

MRG2025CC

 

Shopping Cart
Your cart is empty
Shopping cart
Mailing List