Overview

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the frontlines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. This book will look at all types of customers and how we can serve them better and improve ourselves in the process.

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9781519787156

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Jayne Finn, is the Founder of The KISS Theory., Keeping It Strategically Simple a ubiquitous consulting and training company that's dedicated to providing simple, straightforward, quality affordable professional training materials. The KISS Theory is committed to cultivating both personal and professional growth. More than 600 companies in four countries have made use of over 100 publications, e-books and Internet learning tools to increase their personal and professional growth using these simple approaches. The experience Jayne Finn, has goes back three decades, and involves training, coaching, and teaching. Jayne Finn, is a Certified Facilitator, Adjunct Instructor, and Entrepreneur. She's worked as a facilitator and consultant with various organizations including start-ups, community colleges and Fortune 100 and 500 companies. She is an advocate of lifelong learning. In her free time, Jayne enjoys long walks on the beach, collecting sea shells and photography. She graduated from North Carolina Wesleyan College with a degree in Accounting and holds Six Sigma Black Belt Certification.

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