Customer services books

4926 books were found.

It's About Patient Care: Transforming Healthcare Information Technology the Cleveland Clinic Way

It's About Patient Care: Transforming Healthcare Information...
Author: C. Martin Harris , Gene Lazuta ISBN: 9781536695076 Format: Audio	$52.77
A proven working model of healthcare IT as a transformative clinical and business engine from one of the world's... Read More >>

The Innovator's Dilemma Lib/E: When New Technologies Cause Great Firms to Fail

The Innovator's Dilemma Lib/E: When New Technologies...
Author: L J Ganser , Clayton M Christensen ISBN: 9781665143547 Format: Audio	$65.97
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Customer Experience Management Rebooted: Are you an...
Author: Steven Walden ISBN: 9781349949045 Format: Hardback	$118.77
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The Shelfware Problem: A Guide to CRM Adoption

The Shelfware Problem: A Guide to CRM Adoption
Author: Brandon Bruce ISBN: 9781483592794 Format: Paperback	$17.99
Gartner anticipates that the customer relationship management (CRM) market will rise to $36 billion by just 2017.... Read More >>

Repeat Business Inc: The Business of Staying in Business

Repeat Business Inc: The Business of Staying in Business...
Author: Paul Rutter ISBN: 9781542637817 Format: Paperback	$39.57
Repeat Business and Customer Loyalty are the difference between success and failure. With today's unprecedented... Read More >>

Guard Against Burnout: 7 Proven Keys to Help You Thrive in the Dental Field

Guard Against Burnout: 7 Proven Keys to Help You Thrive...
Author: Leslie D Bower ISBN: 9781545134269 Format: Paperback	$21.09
Working in the dental office can be stressful. The work involves repetition, physical challenges, a tight schedule,... Read More >>

Customer Complaint Log (Logbook, Journal - 96 pages, 5 x 8 inches): Customer Complaint Logbook (Deep Wine Cover, Small)

Customer Complaint Log (Logbook, Journal - 96 pages,...
Author: Unique Logbooks ISBN: 9781545128794 Format: Paperback	$23.73
PERFECT BOUND, GORGEOUS SOFTBACK WITH SPACIOUS RULED PAGES. LOG INTERIOR: Click on the LOOK INSIDE link to view... Read More >>

The Zombie Business Cure: How to Refocus Your Company's Identity for More Authentic Communication

The Zombie Business Cure: How to Refocus Your Company's...
Author: Julie C Lellis, PhD , Melissa Eggleston ISBN: 9781531867942 Format: Audio	$52.77
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The Zombie Business Cure: How to Refocus Your Company's Identity for More Authentic Communication

The Zombie Business Cure: How to Refocus Your Company's...
Author: Julie C Lellis, PhD , Melissa Eggleston ISBN: 9781531867959 Format: Audio	$39.57
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Hello!: And Every Little Thing That Matters

Hello!: And Every Little Thing That Matters
Author: Kate Edwards ISBN: 9781349562558 Format: Paperback	$34.99
Hello! And Every Little Thing that Matters will transform the way businesses interact with customers - delivering... Read More >>

Surviving Customer Service: Avoid Burnout, Develop Valuable Career Skills

Surviving Customer Service: Avoid Burnout, Develop Valuable...
Author: Donovon Jenson ISBN: 9781520754352 Format: Paperback	$26.32
I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have... Read More >>

CCXP Exam Preparation

CCXP Exam Preparation
Author: Lori Kirkland , Michael G Bartlett ISBN: 9781520922812 Format: Paperback	$31.02
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The Service Culture

The Service Culture
Author: Jeff Toister ISBN: 9780692842003 Format: Paperback	$31.02
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Erfolgreich mit Spenderinnen und Spendern korrespondieren: Mit gelungenen Texten gewinnen und binden

Erfolgreich mit Spenderinnen und Spendern korrespondieren:...
Author: Norbert Franck ISBN: 9783658166595 Format: Paperback	$47.49
Dieses essential vermittelt das Know-how für ein erfolgreiches Follow-up von Spenden-Werbung: Gezeigt wird, wie... Read More >>

Customer Complaint Log (Logbook, Journal - 124 pages, 6 x 9 inches): Customer Complaint Logbook (Red Cover, Medium)

Customer Complaint Log (Logbook, Journal - 124 pages,...
Author: Unique Logbooks ISBN: 9781544830339 Format: Paperback	$15.81
PERFECT BOUND, GORGEOUS SOFTBACK WITH SPACIOUS RULED PAGES. LOG INTERIOR: Click on the LOOK INSIDE link to view... Read More >>

Visitor/Guest Log

Visitor/Guest Log
Author: Joshua R Embry ISBN: 9781544825618 Format: Paperback	$18.45
Use this simple visitor/guest log to keep track of who's entering your venue. This is also a great tool to establish... Read More >>

How to Talk to Anyone, Any Time, Anywhere: Great Random Conversation Starter Questions

How to Talk to Anyone, Any Time, Anywhere: Great Random...
Author: Emma James ISBN: 9781543096217 Format: Paperback	$18.43
From Emma James, the author of Millionaire to Billionaire, this is your guide to great conversations. Whether you... Read More >>

The Art and Science of Delivering Superior Customer Service

The Art and Science of Delivering Superior Customer...
Author: Charles McIntyre (Bournemouth University UK) , Harold Glaser ISBN: 9781542690775 Format: Paperback	$36.93
The Art and Science of Delivering Superior Customer Service is the third volume of a series focused on sales and... Read More >>

Superfandom: How Our Obsessions Are Changing What We Buy and Who We Are

Superfandom: How Our Obsessions Are Changing What We...
Author: Josh Bloomberg , Zoe Fraade-Blanar ISBN: 9781665145985 Format: Audio	$79.17
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Superfandom: How Our Obsessions Are Changing What We Buy and Who We Are

Superfandom: How Our Obsessions Are Changing What We...
Author: Josh Bloomberg , Zoe Fraade-Blanar ISBN: 9781665145992 Format: Audio	$79.17
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Superfandom: How Our Obsessions Are Changing What We Buy and Who We Are

Superfandom: How Our Obsessions Are Changing What We...
Author: Josh Bloomberg , Zoe Fraade-Blanar ISBN: 9781665145978 Format: Audio	$79.17
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Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media

Winning at Social Customer Care: How Top Brands Create...
Author: Jay Baer , Dan Gingiss ISBN: 9781542732383 Format: Paperback	$23.16
"This is the kind of book that you don't read once; you read it forever.-Jay Baer, president of Convince and Convert... Read More >>

Customer Complaint Log (Logbook, Journal - 124 pages, 6 x 9): Customer Complaint Logbook (Blue Cover, Medium)

Customer Complaint Log (Logbook, Journal - 124 pages,...
Author: Logbook Professionals ISBN: 9781544259833 Format: Paperback	$15.81
PERFECT BOUND, GORGEOUS SOFTBACK WITH SPACIOUS RULED PAGES. LOG INTERIOR: Click on the LOOK INSIDE link to view... Read More >>

A Tale of Two Funerals: The Throw Rug and the Tapestry

A Tale of Two Funerals: The Throw Rug and the Tapestry...
Author: Dr. Alan Wolfelt ISBN: 9781617222467 Format: Paperback	$52.67
Meet the Williams family. Grandma Williams has died, and her children call Night & Day Funeral Home to make arrangements.... Read More >>

Brand Fans: Lessons from the World's Greatest Sporting...
Author: Aaron C.T. Smith , Constantino Stavros ISBN: 9783319488530 Format: Hardback	$422.37
Combining the latest branding research with a diverse range of powerful case examples, this book reveals the cutting... Read More >>

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