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Dr. Fabiola Corvera-Stimeling has more than fifteen years of international experience in all aspects of customer retention, customer experience, value co-creation, and service innovation. She has a proven track record helping Fortune 100 companies across industries with customer retention strategies when value creation is challenged by lack of collaboration and internal silo structures. Dr. Corvera-Stimeling earned her Executive Doctorate in Business from Georgia State University, and her research expertise is in value co-creation, customer experience, and service innovation. She also earned her Masters of Business Administration in Marketing from Illinois Institute of Technology, and her Bachelors of Science in Electronics and Communications Systems from Monterrey Institute of Technology. She currently resides in Phoenix, AZ with her husband.

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