Customer services books

"What do championship poker players and world-class salespeople have in common? The ability to read people. Customers...  Read More >>

Dabei leistet die Arbeit einen wissenschaftlichen Beitrag zur Humor- als auch zur Service-Forschung, indem zunächst...  Read More >>

Grundlagen – Konzepte – Methoden  Read More >>

Being good is not good enough anymore. Being mediocre is even worse. Being great makes or breaks companies. Customers...  Read More >>

Being good is not good enough anymore. Being mediocre is even worse. Being great makes or breaks companies. Customers...  Read More >>

With all the technological and economic shifts leading to significant change in the world of retailing, it's important...  Read More >>

With all the technological and economic shifts leading to significant change in the world of retailing, it's important...  Read More >>

With all the technological and economic shifts leading to significant change in the world of retailing, it's important...  Read More >>

Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know...  Read More >>

Un negocio tiene como minimo 3 actores: El emprendedor, El producto y El cliente.El emprendedor, es el fundador...  Read More >>

This Visitor Log Book notebook is a perfect and ideal way you can track and keep record of your visitors sign in...  Read More >>

Create a high-level customer focused environment that provides amazing customer service by nurturing the culture...  Read More >>

Enjoyable, practical and full of hidden gems and tips, this book will help you get your organisation to align with...  Read More >>

Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial...  Read More >>

Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial...  Read More >>

Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial...  Read More >>

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What do championship poker players and world-class salespeople have in common? The ability to read people. Customers...  Read More >>

How can you stay relevant for your customers? The answer is a combination of the following three factors: technology,...  Read More >>

"""Titulo original: Inside the Magic Kingdom: seven keys to Disney's success.""--Title page verso."  Read More >>

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This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores...  Read More >>

Presents research on the utilization of the best research practices for consumer satisfaction and loyalty. While...  Read More >>

There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the...  Read More >>

There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the...  Read More >>