Customer services books

"OUTSTANDING LEADERS MAKE BUSINESSES INDISPENSIBLEThe Merriam-Webster Dictionary defines ""Indispensable"" as being...  Read More >>

Communicating effectively is a key success factor in business. Change the Way You Communicate gives you an edge...  Read More >>

In this book you will find a tale of accomplishment you can follow. You, too, can become special in your world,...  Read More >>

The techniques and tools covered in this book will help you understand the basic needs of customers, outline four...  Read More >>

Designed to help the reader by stripping CRM down into its component parts under the umbrella of developing and...  Read More >>

In this book you will find a tale of accomplishment you can follow. You, too, can become special in your world,...  Read More >>

No business today can afford to ignore two very important people -2C's -Your Customer and Your Competitor! The person...  Read More >>

As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your...  Read More >>

"A ""detective story"" that delivers key insights for any businessperson asking the questions: who really are our...  Read More >>

"A ""detective story"" that delivers key insights for any businessperson asking the questions: who really are our...  Read More >>

You and I, we are The Company of ... You and I, we care for others, we influence others, we warm, excite, motivate...  Read More >>

28 international customer experience (CX) professionals share their current best-thinking, strategies and insights...  Read More >>

Relationship management (RM) is an essential part of business, but its success as a business model can be hard to...  Read More >>

Feeling Anxious and stressed? Why not sit down and unwind with this Anxiety Coloring Book for adults? Containing...  Read More >>

"In a world where anything you text, post, or blurt out can go viral instantly, having control over your words is...  Read More >>

Customer engagement is now a critical research priority in contemporary marketing. In this Handbook, a cadre of...  Read More >>

"Entitled Beware...""In 'Rob Vs. The Entitled', Rob Anspach continues his tales of battling those people without...  Read More >>

Das Aufkommen des Internets und insbesondere die Verbreitung von Smartphones haben den E-Commerce in Deutschland...  Read More >>

Establishing new dynamics through a shared consesus of values for better customer, business and client relations....  Read More >>

This book was written as a first step in the process to empower small businesses to GUARANTEE the satisfaction of...  Read More >>

Learn to engage your B2B customers through effective virtual sales meetings and presentations The global COVID-19...  Read More >>

Learn to engage your B2B customers through effective virtual sales meetings and presentations The global COVID-19...  Read More >>

Learn to engage your B2B customers through effective virtual sales meetings and presentations The global COVID-19...  Read More >>

Did you know only 6% of brands have actually reached the highest level of CX Transformation and are effectively...  Read More >>

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