Customer services books

The best marketing doesn't feel like marketing at all which is why everyone anywhere will mark emails as spam, cut...  Read More >>

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience...  Read More >>

Why is it such a pleasure to deal with certain people in customer service and others not? What are the good ones...  Read More >>

Develop the selling skills that are proven to boost sales performance and results, with a greater understanding...  Read More >>

Develop the selling skills that are proven to boost sales performance and results, with a greater understanding...  Read More >>

Whether you're a small business owner struggling to make a living or a professional who's hit a career plateau,...  Read More >>

Whether you're a small business owner struggling to make a living or a professional who's hit a career plateau,...  Read More >>

""The edition published by arrangement with Hachette Books, New York, New York, USA.""--Title page verso.  Read More >>

We're All Facing These Challenges:1. Getting it right isn't good enough. Customers expect a VIP experience in every...  Read More >>

Takes the readers through the significance of the customers in businesses and the importance that customer service...  Read More >>

Si siempre ha querido usar las redes sociales para sus fines de marketing, pero siempre se ha sentido perdido, entonces...  Read More >>

 Read More >>

There’s one voice that matters more than any other: the voice of the customer.  Learn how to fully understand the...  Read More >>

Dabei wird ein breites Spektrum der konsumrelevanten Entscheidungsprozesse in der Vorkauf-, Kauf- und Konsum-/Nachkaufphase...  Read More >>

COVID has changed the game for all of us. It has forcefully fast-forwarded everyone into a digital era. Now, we...  Read More >>

First Published in 1999, this book stresses the service aspects of an organization - especially customer service,...  Read More >>

?Quieres organizar una reunion perfecta para una empresa o una boda inolvidable para tu cliente? Quieres cumplir...  Read More >>

?Quieres organizar una reunion perfecta para una empresa o una boda inolvidable para tu cliente? Quieres cumplir...  Read More >>

In my career, I've learned the importance of earning trust and how one way to attain it is by helping others. HELP:...  Read More >>

Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding...  Read More >>

In the context of rapid ICT development, this book focuses on how gamification affects consumer engagement and can...  Read More >>

Agenda 2021 Tapa dura Semana vista vertical Agenda semanal y mensual Agenda en español Tamaño aprox. DIN A4...  Read More >>

In a revised and updated edition of For the Win, authors Kevin Werbach and Dan Hunter argue that applying the lessons...  Read More >>

In The Power of Positive Selling you will discover the key elements to creating and maintaining great relationships...  Read More >>

In The Power of Positive Selling you will discover the key elements to creating and maintaining great relationships...  Read More >>