Customer services books

The US, Europe, and Japan are facing the prospect of low and slow economic growth for the balance of this decade....  Read More >>

The US, Europe, and Japan are facing the prospect of low and slow economic growth for the balance of this decade....  Read More >>

The US, Europe, and Japan are facing the prospect of low and slow economic growth for the balance of this decade....  Read More >>

Turn intrinsic human desires into your most powerful marketing tool. Marketing in the Participation Age shows you...  Read More >>

Ideas for leaders to engage directly with customers to shape their brand and marketplace success Since its debut...  Read More >>

Ideas for leaders to engage directly with customers to shape their brand and marketplace success Since its debut...  Read More >>

Turn intrinsic human desires into your most powerful marketing tool. Marketing in the Participation Age shows you...  Read More >>

Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums....  Read More >>

Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums....  Read More >>

"In an online and social media world, measurement is the key to success If you can measure your key business relationships,...  Read More >>

Proven principles and tactics for successful selling in the expanding luxury goods market Customers of high-end...  Read More >>

Winning strategies to keep your existing customers coming back A business's current customer base needs to be considered...  Read More >>

Proven principles and tactics for successful selling in the expanding luxury goods market Customers of high-end...  Read More >>

Existing customers are the key to ongoing business growth. They are the people who already know you and buy from...  Read More >>

"In an online and social media world, measurement is the key to success If you can measure your key business relationships,...  Read More >>

Proven principles and tactics for successful selling in the expanding luxury goods market Customers of high-end...  Read More >>

Winning strategies to keep your existing customers coming back A business's current customer base needs to be considered...  Read More >>

"In an online and social media world, measurement is the key to success If you can measure your key business relationships,...  Read More >>

Today, business organizations are finding it increasing difficult to compete in a marketplace where everything looks...  Read More >>

Turn intrinsic human desires into your most powerful marketing tool. Marketing in the Participation Age shows you...  Read More >>

Today, business organizations are finding it increasing difficult to compete in a marketplace where everything looks...  Read More >>

Proven, actionable advice on how to authentically and easily market your business from one of today's leading experts...  Read More >>

Proven, actionable advice on how to authentically and easily market your business from one of today's leading experts...  Read More >>

A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business...  Read More >>

A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business...  Read More >>