Customer services books

 Read More >>

 Read More >>

"""If you're looking for ways to differentiate your business and endear yourself to your clients, you need to get...  Read More >>

Do you know how most influencers, new brands, sites, and startups are successful? They strategically plan...  Read More >>

A revised and updated edition of the best-selling go-to guide for small-business owners and entrepreneurs seeking...  Read More >>

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the...  Read More >>

How do you develop products that people will actually use and buy? This practical guide shows you how to validate...  Read More >>

How do you develop products that people will actually use and buy? This practical guide shows you how to validate...  Read More >>

 Read More >>

The environmental changes experienced by firms have been drastic and unpredictable. Firms are pursuing ways to be...  Read More >>

When working with a tight budget it is important to remember that at the end of the day, the client will be impressed...  Read More >>

Join Geoff Ramm on a highly enjoyable and eye-opening journey through customer service superstardom to unlock the...  Read More >>

Six classic mistakes young traders make Cutting winners too soon Letting losers run Doing the consensus...  Read More >>

 Read More >>

The best marketing doesn't feel like marketing at all which is why everyone anywhere will mark emails as spam, cut...  Read More >>

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience...  Read More >>

Why is it such a pleasure to deal with certain people in customer service and others not? What are the good ones...  Read More >>

Develop the selling skills that are proven to boost sales performance and results, with a greater understanding...  Read More >>

Develop the selling skills that are proven to boost sales performance and results, with a greater understanding...  Read More >>

Whether you're a small business owner struggling to make a living or a professional who's hit a career plateau,...  Read More >>

Whether you're a small business owner struggling to make a living or a professional who's hit a career plateau,...  Read More >>

""Con mâas historias de âexito y una nueva guâia prâactica""--Cover.  Read More >>

We're All Facing These Challenges:1. Getting it right isn't good enough. Customers expect a VIP experience in every...  Read More >>

Si siempre ha querido usar las redes sociales para sus fines de marketing, pero siempre se ha sentido perdido, entonces...  Read More >>

There’s one voice that matters more than any other: the voice of the customer.  Learn how to fully understand the...  Read More >>