Customer services books

4917 books were found.

Building Brand Communities: How Organizations Succeed...
Author: Carrie Melissa Jones , Charles H Vogl ISBN: 9781662004766 Format: Audio	$105.57
The guide for organizations gathering people to transform their brand and field Read More >>

Building Brand Communities: How Organizations Succeed...
Author: Carrie Melissa Jones , Charles H Vogl ISBN: 9781662004773 Format: Audio	$52.77
The guide for organizations gathering people to transform their brand and field Read More >>

8D Problem Solving Process

8D Problem Solving Process
Author: Martha Begley Schade ISBN: 9781838014858 Format: Paperback	$21.99
Are you still confused about what the 8D process can do for you? Challenged to get the process working best for... Read More >>

Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers

Winning Her Business: How to Transform the Customer...
Author: Bridget Brennan ISBN: 9781400210008 Format: Paperback	$29.99
Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying... Read More >>

Overcoming the Customer Service Syndrome: How to Achieve and Sustain High Customer Satisfaction

Overcoming the Customer Service Syndrome: How to Achieve...
Author: Galen R. Collins ISBN: 9781792413513 Format: Paperback	$172.70
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CRM goes digital: Digitale Kundenschnittstellen in Marketing, Vertrieb und Service exzellent gestalten und nutzen

CRM goes digital: Digitale Kundenschnittstellen in Marketing,...
Author: Martin Stadelmann , Mario Pufahl ISBN: 9783658270155 Format: Mixed media product	$171.57
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It Starts with Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue

It Starts with Clients: Your 100-Day Plan to Build Lifelong...
Author: Andrew Sobel , Steve Menasche ISBN: 9798200575459 Format: Audio	$52.77
Andrew Sobel offers a proven, 100-day plan for conquering fourteen tough client development challenges and growing... Read More >>

It Starts with Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue

It Starts with Clients: Your 100-Day Plan to Build Lifelong...
Author: Andrew Sobel , Steve Menasche ISBN: 9798200575442 Format: Audio	$52.77
Andrew Sobel offers a proven, 100-day plan for conquering fourteen tough client development challenges and growing... Read More >>

It Starts with Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue

It Starts with Clients: Your 100-Day Plan to Build Lifelong...
Author: Andrew Sobel , Steve Menasche ISBN: 9798200575435 Format: Audio	$52.77
Andrew Sobel offers a proven, 100-day plan for conquering fourteen tough client development challenges and growing... Read More >>

RedRock Leadership: Transform Your Company Culture and Unleash the Potential for Exponential Growth!

RedRock Leadership: Transform Your Company Culture and...
Author: Jeff Ruby ISBN: 9798218002558 Format: Hardback	$56.80
Just because you are part of leadership doesn't mean you are a leader. Redefine what it means to be a leader with... Read More >>

10 Things an Organization Does to Block Customers: And How to Remove the Blocks to Unblock the Customers

10 Things an Organization Does to Block Customers: And...
Author: Yaqub Ali ISBN: 9798604345771 Format: Paperback	$26.40
10 Things an Organization does to block Customers and How to remove the blocks to unblock CustomersThis book contains... Read More >>

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

The Customer Success Professional's Handbook: How to...
Author: Ashvin Vaidyanathan , Ruben Rabago ISBN: 9781119624615 Format: Hardback	$52.95
The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the... Read More >>

The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists

The Cult of the Customer: Create an Amazing Customer...
Author: Shep Hyken ISBN: 9781640951532 Format: Paperback	$29.99
Earlier edition published in 2009 by John Wiley & Sons. Read More >>

Independent Minds, Expert Ideas: How to Thrive in a Changing World

Independent Minds, Expert Ideas: How to Thrive in a...
Author: Lindsay Adams , Laura Baxter ISBN: 9783948615079 Format: Hardback	$69.73
Independent Minds, Expert Ideas introduces you to the authors' business know-how. They share some of their most... Read More >>

Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service

Fast Break: Creating a Customer-Centric Operating Philosophy...
Author: Jim Roche ISBN: 9781543997446 Format: Hardback	$79.99
Fast Break addresses the increasing challenges that today's automotive dealers face. Over a period of decades, dealers... Read More >>

My Suite A$$!: Surviving: Chaos, Critics & Crazies

My Suite A$$!: Surviving: Chaos, Critics & Crazies
Author: Tammy Mayhew ISBN: 9781734255201 Format: Paperback	$31.02
"In My Suite A$$! Tammy offers a no-holds-barred testament to what it's really like to keep everyone happy, all... Read More >>

Natural Business Development: Unleash your people’s potential to spot opportunities, develop new business and grow revenue

Natural Business Development: Unleash your people’s...
Author: Isobel Rimmer ISBN: 9781781334447 Format: Paperback	$25.99
Natural Business Development is filled with tools and techniques to help your secret army develop their skills and... Read More >>

Alive & Well!: La idea simple detrás de lograr la lealtad de tus clientes... y mantenerla.

Alive & Well!: La idea simple detrás de lograr la lealtad...
Author: José Antonio Fernández Carbajal , Lalo Duron, PhD ISBN: 9798633556100 Format: Paperback	$39.57
Read More >>

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Just Listen: Discover the Secret to Getting Through...
Author: Mark Goulston , Arthur Morey ISBN: 9798212678308 Format: Audio	$110.85
"Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out... Read More >>

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Just Listen: Discover the Secret to Getting Through...
Author: Mark Goulston , Arthur Morey ISBN: 9798212678315 Format: Audio	$110.85
"Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out... Read More >>

Executive Engagement Strategies: How to Have Conversations and Develop Relationships that Build B2B Business

Executive Engagement Strategies: How to Have Conversations...
Author: Bev Burgess ISBN: 9781789661927 Format: Paperback	$85.36
Win the attention of high-level decision makers in large corporations; spark their interest and earn their trust... Read More >>

Uncopyable: How to Create an Unfair Advantage Over Your Competition (Updated and Expanded Edition)

Uncopyable: How to Create an Unfair Advantage Over Your...
Author: Steve Miller ISBN: 9781640951709 Format: Paperback	$26.99
What separates average businesses from extraordinarily successful ones? Better product? Nope. Your competitor will... Read More >>

Executive Engagement Strategies: How to Have Conversations and Develop Relationships that Build B2B Business

Executive Engagement Strategies: How to Have Conversations...
Author: Bev Burgess ISBN: 9781789661941 Format: Hardback	$250.99
Win the attention of high-level decision makers in large corporations; spark their interest and earn their trust... Read More >>

Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior

Emotional, Sensory, and Social Dimensions of Consumer...
Author: Ana Maria Soares , Maher Georges Elmashhara ISBN: 9781799822219 Format: Paperback	$313.50
Discusses methods for enhancing the shopping experience in an era of competition among shopping offline- and online-destinations,... Read More >>

Engagement of Intercultural Project Customers: A Relational Model

Engagement of Intercultural Project Customers: A Relational...
Author: Patrick Lückmann ISBN: 9783030394844 Format: Hardback	$290.37
This book examines the effective and appropriate integration of project customers in intercultural settings. Read More >>

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