Customer services books

4926 books were found.

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

High-Tech, High-Touch Customer Service: Inspire Timeless...
Author: Micah Solomon , Micah Solomon ISBN: 9798200631186 Format: Audio	$73.87
In the world of high-tech, how do you reach your plugged-in customers? Learn how to seamlessly incorporate and leverage... Read More >>

Common Sense Customer Service

Common Sense Customer Service
Author: Victoria Wells ISBN: 9781482746150 Format: Paperback	$26.37
A Must Have Resource For Anyone In The Customer Service Field For Job Seekers This book gives job seekers a good... Read More >>

Earn More Tips On Your Very Next Shift...Even If You're a Bad Waiter

Earn More Tips On Your Very Next Shift...Even If You're...
Author: Steve Digioia ISBN: 9780989070201 Format: Paperback	$26.27
Many books about how to be a better waiter and make bigger tips focus on upselling tactics and improving the overall... Read More >>

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

The Customer Rules: The 39 Essential Rules for Delivering...
Author: Lee Cockerell ISBN: 9780770435608 Format: Hardback	$66.00
The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency,... Read More >>

Top 25 Customer Service KPIs of 2011-2012

Top 25 Customer Service KPIs of 2011-2012
Author: Smartkpis Com , Aurel Brudan ISBN: 9781482598780 Format: Paperback	$129.36
The Top 25 Customer Service KPIs of 2011-2012 report provides insights into the state of customer service performance... Read More >>

The Customer-centric Blueprint: Building and leading the 21st century organisation

The Customer-centric Blueprint: Building and leading...
Author: Doug Leather ISBN: 9780620558341 Format: Paperback	$41.37
Our world is undergoing rapid transformation. In this tide of change and upheaval, customers are stepping into their... Read More >>

People Love You: The Real Secret to Delivering Legendary Customer Experiences

People Love You: The Real Secret to Delivering Legendary...
Author: Jeb Blount ISBN: 9781118433249 Format: Hardback	$41.95
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your... Read More >>

Cavemen Can't Market: Attracting, Conversing, and Creating Loyal Customers with Woo Marketing

Cavemen Can't Market: Attracting, Conversing, and Creating...
Author: Jonathan Peters (University of Georgia USA) ISBN: 9780978922993 Format: Paperback	$52.67
For the most part, marketing and customer service have remained the same over the ages. Despite massive changes... Read More >>

International Journal of Customer Relationship Marketing and Management, Vol 3 ISS 4

International Journal of Customer Relationship Marketing...
Author: Eid ISBN: 9781466611382 Format: Paperback	$228.95
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Personality Power: Discover Your Unique Profile-And...
Author: Shoya Zichy , Ann Bidou ISBN: 9798200631544 Format: Audio	$92.35
"The key to both enjoying and succeeding at work lies in knowing your core strengths--and making the most of them.... Read More >>

Personality Power: Discover Your Unique Profile-And...
Author: Shoya Zichy , Ann Bidou ISBN: 9798200631568 Format: Audio	$92.35
The key to both enjoying and succeeding at work lies in knowing your core strengths--and making the most of them.... Read More >>

Personality Power: Discover Your Unique Profile-And...
Author: Shoya Zichy , Ann Bidou ISBN: 9798200631551 Format: Audio	$92.35
The key to both enjoying and succeeding at work lies in knowing your core strengths--and making the most of them.... Read More >>

Marketing to the Ageing Consumer: The Secrets to Building an Age-Friendly Business

Marketing to the Ageing Consumer: The Secrets to Building...
Author: D. Stroud , K. Walker ISBN: 9781349350957 Format: Paperback	$145.17
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Marketing to the Ageing Consumer: The Secrets to Building an Age-Friendly Business

Marketing to the Ageing Consumer: The Secrets to Building...
Author: D. Stroud , K. Walker ISBN: 9780230378193 Format: Hardback	$142.29
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Learning The Art Of Customer Service: Gaining Lasting Loyalty-Aiming Sustained Profitability

Learning The Art Of Customer Service: Gaining Lasting...
Author: F H Zuberi ISBN: 9781481944564 Format: Paperback	$39.60
This book is philosophical in the sense that it will make you rethink Customer Service, yet it is practical in value... Read More >>

Customer Service: Book 4 from DTR Inc.'s Series for Classroom and On the Job Work Readiness Training

Customer Service: Book 4 from DTR Inc.'s Series for...
Author: Jay Goldberg ISBN: 9781482012927 Format: Paperback	$42.11
Customer Service is the fourth and final book in DTR Inc.'s series for classroom and on the job work readiness and... Read More >>

Organisational Schizophrenia: Impact on Customer Service Quality

Organisational Schizophrenia: Impact on Customer Service...
Author: Gopal K Gureja ISBN: 9788132109563 Format: Paperback	$50.75
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Conducting a Contact Center Assessment

Conducting a Contact Center Assessment
Author: Michael W Cusack ISBN: 9781481865272 Format: Paperback	$65.87
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Valuing Relationships

Valuing Relationships
Author: Dr David Hawkins, Dr (Univ of Southern California) ISBN: 9780987441508 Format: Paperback	$66.00
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Creative Cash Flow - 8 Innovative Business Strategies to Boost Profit

Creative Cash Flow - 8 Innovative Business Strategies...
Author: Peter D Lawson ISBN: 9780987461308 Format: Paperback	$52.67
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The Customer Experience Fiasco

The Customer Experience Fiasco
Author: Tim Carrigan , Jeff Lewandowski, DPT Scs Atc ISBN: 9780988968509 Format: Hardback	$52.67
Experts from Andrew Reise provide an engaging and instructive fable that unravels the mystique and complexity of... Read More >>

Customer-Centric Marketing Strategies: Tools for Building Organizational Performance

Customer-Centric Marketing Strategies: Tools for Building...
Author: Hans-Ruediger Kaufmann , Mohammed Fateh Ali Khan Panni ISBN: 9781466625242 Format: Hardback	$394.95
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Erfolgreiches Beschwerdemanagement: Wege zu Prozessverbesserungen und Kundenzufriedenheit

Erfolgreiches Beschwerdemanagement: Wege zu Prozessverbesserungen...
Author: Oliver Ratajczak ISBN: 9783658005573 Format: Paperback	$142.29
Damit sowohl die Kunden als auch die Dienstleister als Adressaten fühlbar und schnell von den Verbesserungen profitieren... Read More >>

Internal Marketing

Internal Marketing
Author: Pervaiz K Ahmed , Mohammed Rafiq (Loughborough University Business School) ISBN: 9781281021878 Format: Electronic book text	$467.15
A clear-sighted introduction to a complex subject, 'Internal Marketing' provides the reader with a succinct overview... Read More >>

Managing Customer Trust, Satisfaction, and Loyalty Through Information Communication Technologies

Managing Customer Trust, Satisfaction, and Loyalty Through...
Author: Riyad Eid (United Arab Emirates University, UAE United Arab Emirates University School of Business and Economics, UAE & Tanta University Business School, Egypt) ISBN: 9781283959681 Format: Electronic book text	$488.40
Due to the growth of internet and mobile applications, relationship marketing continues to evolve as technology... Read More >>

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