Customer services books

4926 books were found.

Star Power: How to Use Your Online Reputation To Attract More Business

Star Power: How to Use Your Online Reputation To Attract...
Author: Phillip Kasik ISBN: 9781499776683 Format: Paperback	$52.77
I understand that you don't have millions of dollars to funnel into a reputation management or a reputation marketing... Read More >>

Handbook of Research on Consumerism in Business and Marketing: Concepts and Practices

Handbook of Research on Consumerism in Business and...
Author: Hans-Ruediger Kaufmann , Mohammad Fateh Ali Khan Panni ISBN: 9781466658806 Format: Hardback	$938.95
""This book features research on diverse topics on consumerism in the global marketplace, focusing on the ways in... Read More >>

The Human Customer Experience and the Not-So- Secret Formula

The Human Customer Experience and the Not-So- Secret...
Author: D M Palmer ISBN: 9781499611397 Format: Paperback	$28.75
Are you ready to take your business to the next level?Do you wish you could hire a customer experience design expert... Read More >>

Creating a Customer Service Revolution: Making Service Your Biggest Competitive Advantage

Creating a Customer Service Revolution: Making Service...
Author: John R DiJulius, III ISBN: 9781118856376 Format: Hardback	$66.00
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CIM Revision Cards: Delivering Customer Value

CIM Revision Cards: Delivering Customer Value
Author: Ray Donnelly ISBN: 9781856178525 Format: Electronic book text	$39.47
Designed specifically with revision in mind, the CIM Revision Cards provide concise, yet fundamental information... Read More >>

Jumpstart Your Customer Service: 10 Jolts to Boost Your Customer Service

Jumpstart Your Customer Service: 10 Jolts to Boost Your...
Author: Shawn Doyle , Lauren Anderson ISBN: 9781937879419 Format: Paperback	$21.09
Turn Your Customers Into Raving Fans! Great customer service can be all the difference between a mediocre company... Read More >>

How to Be a Great Call Center Representative: eBook Edition

How to Be a Great Call Center Representative: eBook...
Author: Robert W Lucas ISBN: 9781283688642 Format: Electronic book text	$419.76
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Delivering Knock Your Socks Off Service: eBook Edition

Delivering Knock Your Socks Off Service: eBook Edition...
Author: Ron Zemke , Bobette Hayes Williamson ISBN: 9781283688680 Format: Electronic book text	$419.76
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Funeral Home Customer Service A?z: Creating Exceptional Experiences for Today's Families

Funeral Home Customer Service A?z: Creating Exceptional...
Author: Dr Alan D Wolfelt, PhD, CT ISBN: 9781306059657 Format: Electronic book text	$63.20
From personalizing memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners... Read More >>

Insiders Know-How: Running Your Own Business

Insiders Know-How: Running Your Own Business
Author: Kizzi Nkwocha ISBN: 9781499302790 Format: Paperback	$79.20
Written by some of industry's most knowledgeable thought-leaders, Insiders Know-How: Running Your Own Business is... Read More >>

CRM Systems in Industrial Companies: Intra- and Inter-Organizational Effects

CRM Systems in Industrial Companies: Intra- and Inter-Organizational...
Author: A. Perna , E. Baraldi ISBN: 9781349463176 Format: Paperback	$290.37
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CRM Systems in Industrial Companies: Intra- and Inter-Organizational Effects

CRM Systems in Industrial Companies: Intra- and Inter-Organizational...
Author: A. Perna , E. Baraldi ISBN: 9781137335654 Format: Hardback	$290.37
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Some aspects of contemporary Russian architecture and urban design

Some aspects of contemporary Russian architecture and...
Author: Jargin Sergei , Yargina Zoya ISBN: 9783659525346 Format: Paperback	$113.76
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Winning Customer Love: The Focus of a Business Makes All the Difference

Winning Customer Love: The Focus of a Business Makes...
Author: James Buchanan , Jim Buchanan ISBN: 9781452591070 Format: Paperback	$34.29
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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Hooked On Customers: The Five Habits of Legendary Customer-Centric...
Author: Robert G Thompson ISBN: 9781478271512 Format: Paperback	$52.80
Talk is cheap. A cliche, perhaps, but the idea that what we do is more important than what we say is a fundamental... Read More >>

Please Every Customer: Delivering Stellar Customer Service Across Cultures

Please Every Customer: Delivering Stellar Customer Service...
Author: Robert W Lucas ISBN: 9781283057615 Format: Electronic book text	$105.60
A one-stop resource for delivering great customer service across any cultural boundary As the economy globalizes,... Read More >>

Lessons Unlearned

Lessons Unlearned
Author: John Ragsdale ISBN: 9781280487026 Format: Electronic book text	$52.75
Customer service is of particular importance to the technology industry; customers rely on technical support services... Read More >>

101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones

101 Ways to Really Satisfy Your Customers: How to Keep...
Author: Andrew Griffiths, Owen (University of Queensland, Australia) ISBN: 9781282088160 Format: Electronic book text	$114.95
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Building Blocks for Improving Customer Relationships: Learning the Difference Between the Concept of Customer Service and the Demonstration of Caring

Building Blocks for Improving Customer Relationships:...
Author: Csp Richard Flint ISBN: 9781283439596 Format: Electronic book text	$42.19
The truth of the matter is in most situations customer service is a concept that is designed by the company, but... Read More >>

Terrific Five Star Customer Service: Learning about Excellent Service from Special People

Terrific Five Star Customer Service: Learning about...
Author: Stan Toler , Keith Hawk ISBN: 9780834134126 Format: Paperback	$29.01
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Definitive Guide to Order Fulfillment and Customer Service, The: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations

Definitive Guide to Order Fulfillment and Customer Service,...
Author: CSCMP , Stanley Fawcett ISBN: 9780133453867 Format: Hardback	$211.17
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The How Wow!: Secrets Behind World Class Service

The How Wow!: Secrets Behind World Class Service
Author: John J Murphy , Patrick Girard Lawlor ISBN: 9798200622573 Format: Audio	$42.19
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The How Wow!: Secrets Behind World Class Service

The How Wow!: Secrets Behind World Class Service
Author: John J Murphy , Patrick Girard Lawlor ISBN: 9798200622566 Format: Audio	$42.19
"In his book, The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your s service.... Read More >>

The How Wow! Lib/E: Secrets Behind World Class Service

The How Wow! Lib/E: Secrets Behind World Class Service...
Author: John J Murphy , Patrick Girard Lawlor ISBN: 9798200622559 Format: Audio	$42.19
"In his book, The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your s service.... Read More >>

Make Me Feel Special!: The Art of Customer Service

Make Me Feel Special!: The Art of Customer Service
Author: Bob 'Idea Man' Hooey ISBN: 9781497482401 Format: Paperback	$58.08
Customer service is not 'a part' of your business... Customer service 'IS' your business! Business success (whether... Read More >>

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