Customer services books

4926 books were found.

How to Make Your Customers Love You!: 26 Ways to Make Your Customers Love You!

How to Make Your Customers Love You!: 26 Ways to Make...
Author: Customer Service Training Institute ISBN: 9781507661376 Format: Paperback	$31.55
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Zombie Loyalists: Using Great Service to Create Rabid Fans

Zombie Loyalists: Using Great Service to Create Rabid...
Author: Peter Shankman , Jason Huggins ISBN: 9781633795334 Format: Audio	$79.17
Peter Shankman reveals how to create a loyal, rabid customer base. Read More >>

Zombie Loyalists: Using Great Service to Create Rabid Fans

Zombie Loyalists: Using Great Service to Create Rabid...
Author: Peter Shankman , Jason Huggins ISBN: 9781633795297 Format: Audio	$131.97
Peter Shankman reveals how to create a loyal, rabid customer base. Read More >>

Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

Service Fanatics: How to Build Superior Patient Experience...
Author: James Merlino ISBN: 9780071833257 Format: Hardback	$62.95
Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations... Read More >>

Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

Evergreen: Cultivate the Enduring Customer Loyalty That...
Author: Noah Fleming , Noah Fleming ISBN: 9798200617098 Format: Audio	$79.15
Loyal customers are the beating heart of every great business. So why do so many companies act like adrenalin junkies,... Read More >>

Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

Evergreen: Cultivate the Enduring Customer Loyalty That...
Author: Noah Fleming , Noah Fleming ISBN: 9798200617081 Format: Audio	$79.15
Loyal customers are the beating heart of every great business. So why do so many companies act like adrenalin junkies,... Read More >>

Celebrity Service: Discover the Gap in Your Service You Never Knew Existed

Celebrity Service: Discover the Gap in Your Service...
Author: Geoff Ramm ISBN: 9781502909930 Format: Paperback	$52.67
Discover the gap in your service you never knew existed. You think you deliver great service, but then a celebrity... Read More >>

The Reputation Economy: How to Optimize Your Digital Footprint in a World Where Your Reputation is Your Most Valuable Asset: Library Edition

The Reputation Economy: How to Optimize Your Digital...
Author: Michael Fertik , David C. Thompson ISBN: 9781491585757 Format: Audio	$166.24
Reputation is power. Your reputation defines how people see you and what they will do for you. It determines... Read More >>

The Reputation Economy: How to Optimize Your Digital Footprint in a World Where Your Reputation is Your Most Valuable Asset

The Reputation Economy: How to Optimize Your Digital...
Author: Michael Fertik , David C. Thompson ISBN: 9781491585733 Format: Audio	$79.17
Reputation is power. Your reputation defines how people see you and what they will do for you. It determines whether... Read More >>

The Reputation Economy: How to Optimize Your Digital Footprint in a World Where Your Reputation is Your Most Valuable Asset

The Reputation Economy: How to Optimize Your Digital...
Author: Michael Fertik , David C. Thompson ISBN: 9781491585740 Format: Audio	$65.97
Reputation is power. Your reputation defines how people see you and what they will do for you. It determines whether... Read More >>

The Best Therapy Experience(R)

The Best Therapy Experience(R)
Author: John Vacovec ISBN: 9780990559610 Format: Paperback	$31.55
This book, which outlines The Best Therapy Experience(R), provides physical therapists with proven concepts and... Read More >>

Zombie Loyalists

Zombie Loyalists
Author: Peter Shankman , Jason Huggins ISBN: 9798228222571 Format: Audio	$110.85
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Zombie Loyalists

Zombie Loyalists
Author: Peter Shankman , Jason Huggins ISBN: 9798228222557 Format: Audio	$97.65
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Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies

Measuring Customer Experience: How to Develop and Execute...
Author: Philipp Klaus ISBN: 9781137375452 Format: Hardback	$116.41
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CourseCompass Access Code Card

CourseCompass Access Code Card
Author: Michael R. Solomon ISBN: 9780131406728 Format: Undefined	$55.44
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A Career in Customer Service and Tech Support

A Career in Customer Service and Tech Support
Author: Jeff Mapua ISBN: 9781477778869 Format: Hardback	$98.92
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The Relationship Marketer: Rethinking Strategic Relationship Marketing

The Relationship Marketer: Rethinking Strategic Relationship...
Author: Soren Hougaard , Mogens Bjerre ISBN: 9783642444203 Format: Paperback	$145.17
This book explains how the concept of mutuality is quickly becoming a fundamental principle in marketing. It presents... Read More >>

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

The New Gold Standard: 5 Leadership Principles for Creating...
Author: Joseph A. Michelli , Tom Parks ISBN: 9781480595866 Format: Audio	$39.57
Title from disc surface; subtitle from container. Read More >>

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company: Library Edition

The New Gold Standard: 5 Leadership Principles for Creating...
Author: Joseph A. Michelli , Tom Parks ISBN: 9781480595842 Format: Audio	$166.24
When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton... Read More >>

Customer Relationship Management Strategies in the Digital Era

Customer Relationship Management Strategies in the Digital...
Author: S Nasir ISBN: 9781466682320 Format: Electronic book text	$528.00
In today s global economy, social media and technological advances have changed the way businesses interact with... Read More >>

Paradox of Points

Paradox of Points
Author: ISBN: 9783658095437 Format: Electronic book text	$211.17
In his research, Soren Kocher provides valuable insights on the paradoxical effects of the magnitude of a loyalty... Read More >>

Organizational Reputation in the Public Sector

Organizational Reputation in the Public Sector
Author: Arild Wæraas , Moshe Maor ISBN: 9780415729772 Format: Hardback	$326.00
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Customer's New Voice: Extreme Relevancy and Experience through Volunteered Customer Information

Customer's New Voice: Extreme Relevancy and Experience...
Author: John S. McKean , Dan Bachrach ISBN: 9781119002321 Format: Hardback	$74.95
Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New... Read More >>

Building Customer-Brand Relationships
Author: Don E Schultz, Professor , Beth E Barnes ISBN: 9781322879437 Format: Electronic book text	$791.87
This innovative text takes the view that the role of the marketer is not simply to sell, but rather to help the... Read More >>

Salesforce Crm the Definitive Admin Handbook - Third Edition

Salesforce Crm the Definitive Admin Handbook - Third...
Author: Paul Goodey ISBN: 9781322875248 Format: Electronic book text	$87.09
This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration... Read More >>

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