Customer services books

How did a former bank executive and a child from a car wash cross paths to discover a shared passion for crafting...  Read More >>

Objectives be your guide, energy your strength. How to create wellness worlds and log on to your next starting level,...  Read More >>

These days a simple call to your cell phone company can feel like a scene in a tragic play. Some scream. Some cry....  Read More >>

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The lifeblood of your business is repeat customers. But customers can be fickle, markets shift and competitors are...  Read More >>

The lifeblood of your business is repeat customers. But customers can be fickle, markets shift and competitors are...  Read More >>

New psychological research into NLP has uncovered easy-to-use, customer-focused strategies to help you understand...  Read More >>

New psychological research into NLP has uncovered easy-to-use, customer-focused strategies to help you understand...  Read More >>

New psychological research into NLP has uncovered easy-to-use, customer-focused strategies to help you understand...  Read More >>

To keep pace with today's connected customers, your company must become a connected company. That means deeply engaging...  Read More >>

Tony Johnson wants you to deliver the BEST POSSIBLE CUSTOMER SERVICE. This book is the framework to help you CONSISTENTLY...  Read More >>

"Examines ""how smart companies can use subscriptions to win customers, increase cash flow, and ignite growth. What...  Read More >>

Customer Loyalty Isn't Enough Grow Your Share of Wallet <p>The Wallet Allocation Rule is a revolutionary, definitive...  Read More >>

"""Critical information for any business or entrepreneur striving for success."""  Read More >>

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Develop an effective, straightforward selling system based on neuroscience insights on how customers' minds really...  Read More >>

Go behind the scenes at Tesco and learn from the success of the world's leading retail loyalty scheme.  Read More >>

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Customer Royalty a comprehensive outside-in business experience on Panera Bread Company's proactive customer service...  Read More >>

The development of Relationship Marketing (RM) and Customer Relationship Management (CRM) has forced a change in...  Read More >>