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OverviewThe truth of the matter is in most situations customer service is a concept that is designed by the company, but not always implemented by the people. In the pages of this book, you will find 20 storiesthat took customer service and defined it with a definition of customer appreciation. In Building Blocks For Improving Customer Relationships, you will learn the difference between the concept of customer service and thedemonstration of caring for the customer. Full Product DetailsAuthor: Csp Richard FlintPublisher: Flint Inc. Imprint: Flint Inc. ISBN: 9781283439596ISBN 10: 128343959 Pages: 184 Publication Date: 09 May 2014 Audience: General/trade , General Format: Electronic book text Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |