Building Blocks for Improving Customer Relationships: Learning the Difference Between the Concept of Customer Service and the Demonstration of Caring

Author:   Csp Richard Flint
Publisher:   Flint Inc.
ISBN:  

9781283439596


Pages:   184
Publication Date:   09 May 2014
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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Building Blocks for Improving Customer Relationships: Learning the Difference Between the Concept of Customer Service and the Demonstration of Caring


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Overview

The truth of the matter is in most situations customer service is a concept that is designed by the company, but not always implemented by the people. In the pages of this book, you will find 20 storiesthat took customer service and defined it with a definition of customer appreciation. In Building Blocks For Improving Customer Relationships, you will learn the difference between the concept of customer service and thedemonstration of caring for the customer.

Full Product Details

Author:   Csp Richard Flint
Publisher:   Flint Inc.
Imprint:   Flint Inc.
ISBN:  

9781283439596


ISBN 10:   128343959
Pages:   184
Publication Date:   09 May 2014
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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