Quality Assurance (QA) & Total Quality Management (TQM) books

Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to...  Read More >>

Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to...  Read More >>

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This is a guide to the ISO9000 standard. It explains how to achieve the ISO9000 standard, helping to bypass the...  Read More >>

Offers a framework for discussion of the important topics of accountability.  Read More >>

This work covers the auditing process and is designed to assist auditors in their job. The book includes statistics...  Read More >>

Shows how to achieve ISO 9000 registration efficiently, through the TAP-PDSA (Train, Audit and Plan/Plan, Do, Study,...  Read More >>

A human resources management (HRM) analysis relating total quality management (TQM) to important behavioral issues...  Read More >>

El mejor libro sobre TPM que hemos editado hasta la fecha! El...  Read More >>

For those engaging in fieldwork in a business setting, this invaluable book offers guidance and support from the...  Read More >>

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From force field analysis to `zero defects′, from `brainstorming′ to the Deming Wheel, this volume meets the need...  Read More >>

The issue of organizational control and the design of an optimal control system is essential for the long term...  Read More >>

This book will help European organisations to achieve improvements in competitiveness and effectiveness through...  Read More >>

Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for...  Read More >>

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Focusing on the European telecommunications sector, this textbook makes the link between total quality management...  Read More >>

This book is essential reading for anyone involved with a laboratory that wants to be recognized for its competence....  Read More >>

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"""Comprehensively covers all phases of the application of Total Quality Management (TQM) to product design and...  Read More >>

Marketing Planning in a Total Quality Environment is a how-to book designed for the marketing practitioner. It provides...  Read More >>

Examines the evolution and rationale of the ISO 9000 series of standards, their structure, interpretation and relationship...  Read More >>

Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives...  Read More >>

Presents models, systems, and paradigms that offer a systematic improvement process for businesses and their management....  Read More >>