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OverviewAdopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a registrar, the importance of choosing a registrar early, and the criteria of registrar selection. The primary goals of registration - to improve quality, achieve customer satisfaction and increase profitability - are stressed. Full Product DetailsAuthor: Gurmeet Naroola , Robert Moe Connell , Robert Mac ConnellPublisher: Taylor & Francis Inc Imprint: Routledge Volume: 48 Dimensions: Width: 21.00cm , Height: 1.80cm , Length: 28.00cm Weight: 0.589kg ISBN: 9780824797584ISBN 10: 0824797582 Pages: 216 Publication Date: 14 May 1996 Audience: College/higher education , Professional and scholarly , Postgraduate, Research & Scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsTAP - the philosophy; the must knows; what you have to have; jump start; training, analysis and planning (TAP); registrar selection; measuremens; quality system documentation; life after registration.ReviewsAuthor InformationGurmeet Naroola Santa Clara, California. Robert Moe Connell Sunnyvale, California Tab Content 6Author Website:Countries AvailableAll regions |