Total Quality Management
Author:   Terry Richardson
Publisher:   Cengage Learning, Inc
Edition:   New edition
ISBN:  

9780827371927


Pages:   288
Publication Date:   04 September 1996
Format:   Paperback
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

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Total Quality Management


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Full Product Details

Author:   Terry Richardson
Publisher:   Cengage Learning, Inc
Imprint:   Delmar Cengage Learning
Edition:   New edition
Dimensions:   Width: 20.40cm , Height: 2.20cm , Length: 23.50cm
Weight:   0.839kg
ISBN:  

9780827371927


ISBN 10:   0827371926
Pages:   288
Publication Date:   04 September 1996
Audience:   College/higher education ,  General/trade ,  Professional and scholarly ,  Undergraduate ,  General
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Table of Contents

Introduction to Change: History Lessons in Pursuing Quality. The Challenge of Change. World Quest for Quality. The Total Quality System: The Quality Imperative and Quest. Quality As A Philosophy. Steps to Implementation of TQM: Strategies for Total Quality Management. Preparation and Planning Phase. Assessment Phase. Implementation Phase. Networking Phase. Implementing Quality Methods/Techniques: Group/Team Involvement. Group/Team Problem-Solving Techniques. Quantitative/Statistical Analysis. Quality Analysis Tools: Quality Analysis Tools. Controlling and Improving Processes. System Improvement Techniques. Quality Standards: Quality Standards.

Reviews

Introduction to Change: History Lessons in Pursuing Quality. The Challenge of Change. World Quest for Quality. The Total Quality System: The Quality Imperative and Quest. Quality As A Philosophy. Steps to Implementation of TQM: Strategies for Total Quality Management. Preparation and Planning Phase. Assessment Phase. Implementation Phase. Networking Phase. Implementing Quality Methods/Techniques: Group/Team Involvement. Group/Team Problem-Solving Techniques. Quantitative/Statistical Analysis. Quality Analysis Tools: Quality Analysis Tools. Controlling and Improving Processes. System Improvement Techniques. Quality Standards: Quality Standards.


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