Overview

The present environment for research and development in business can be characterized in two simple words: inconsistent horizons. As the rapid development of technology and the number of new scientific discoveries have led to tremendous change, businesses have modified their entire corporate structure, downsizing, and operating in a constant state of flux. This environment with its inconsistency makes R&D a risky venture. Total Quality in Research and Development looks at these problems and presents models, systems, and paradigms that offer a systematic improvement process for businesses and their management. The unparalleled challenge faced by those working in R&D functions is examined, offering beneficial approaches for implementing total quality improvement efforts. This book shows how TQ promotes rather than stifles inventiveness, ingenuity, and individual accomplishment. Through collaborative efforts, both team and individual performance initiates and maintains clear objectives as well as produces the optimal environment for the prospering of research. The total quality systems presented here are not just a system, method, or philosophy, but rather a working model for daily operations. This valuable and practical working model examines actual daily work practices, guideposts and measurements for success, and management practices that stress creativity and group achievements that support company goals.

Full Product Details

Author:   Greg McLaughlin (Innovation Processes and Solutions, LLC, California, USA)
Publisher:   Taylor & Francis Inc
Imprint:   CRC Press Inc
Dimensions:   Width: 15.20cm , Height: 2.20cm , Length: 22.90cm
Weight:   0.522kg
ISBN:  

9781884015021

ISBN 10:   1884015026
Pages:   272
Publication Date:   01 August 1995
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Out of Print
Availability:   Out of stock  

Table of Contents

Total Quality in Research and Development Overview Critical Factors Affecting the R&D Environment History of R&D Total Quality Model for R&D Barriers to Total Quality Summary Endnotes Abstracts Article Overview of Total Quality What is Total Quality Total Quality as a System History of Total Quality Endnotes Abstracts Article The Present R&D Paradigm The Environment Surrounding the SMT System The Cycle of Success Endnotes Abstracts Article The Present R&D Systems Social System Management System Technical System Endnotes Exercises Abstracts Article Beginning the Systematic Improvement Process Assessment Phase: Stage One Management Concurrence Phase: Stage Two Endnotes Abstracts Article Systematic Improvement and the Management Cycle Planning Phase: Stage Three 12 Step Process for Improving a System Implementing Phase: Stage Four Guidelines for Sustained Success Evaluation and Improvement Phase: Stage Five Endnotes Exercises Abstracts Article QFD: A Tool for Managing Customer Satisfaction Overview Why Products Fail Applying QFD to the Lab Selection of Customer Requirements Endnotes Exercises Abstracts Article ISO 9000 and Japanese QA Systems for R&D Overview Getting Started with ISO 9000 Relationship to Japanese QA Systems Implementing ISO 9000 Deployment Planning Matrix for Integration of ISO 9000 in R&D QA Checkpoints for R&D Endnotes Abstracts Profile on the Japanese Delegation Case Study: Corning Glass Index

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