Overview

Marketing Planning in a Total Quality Environment is a how-to book designed for the marketing practitioner. It provides detailed information on how to prepare and implement a marketing plan based in a total quality environment. For the last twenty years, the authors, as marketing practitioners and educators, have been deeply involved in the planning processes of many corporations. This book, Marketing Planning in a Total Quality Environment, is the product of what they've learned over the years from working with these diverse corporations and their executives. The authors provide readers with each step in the total quality planning process, complete with check sheets and plan formats. After readers finish the book, they can prepare a quality-driven marketing plan that will be used and followed throughout the year--instead of becoming a shelf item. This book is for you and the many other marketing professionals who are faced with one or more of these situations: You're doing a good job, but you'd like to do even better. You're spending valuable time putting out fires. You lack time to do the things that need to be done. You're always having a hard time coordinating major marketing programs. You're faced with a major discrepancy between where you are and where you'd like to be; you've got a planning gap. You realize that you've got to offer your customers more quality if you're going to be competitive in the new market environment. You'd like to have a professional annual marketing plan--one that will be well received by management and will also keep you and your staff focused throughout the year.Because each step on how to develop a marketing plan is covered, Marketing Planning in a Total Quality Environment is ideal for presidents of smaller firms, marketing directors and planners, product managers, and planning specialists. The authors include a sample fact book which can be used to store and analyze data, planning forms which help convert data into information, and marketing plan formats which ensure that the plan will get used.

Full Product Details

Author:   William Winston ,  John L Stanton ,  Robert E Linneman
Publisher:   Taylor & Francis Inc
Imprint:   Routledge
Dimensions:   Width: 15.20cm , Height: 3.60cm , Length: 22.90cm
Weight:   0.880kg
ISBN:  

9781560249382

ISBN 10:   1560249382
Pages:   486
Publication Date:   21 August 1995
Audience:   Professional and scholarly ,  General/trade ,  Professional & Vocational ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Contents Preface Section I: Introduction The Need to Build Total Quality Into Your Marketing Plan The Need for a Formal Marketing Plan Involvement: The Key to Successful Total Quality Planning How to Make the Plan a Living Document The “Ideal” Method” The Micron Case The Role of the Marketing Plan in the Business Plan The Marketing Planning Process--An Overview Section II: The Eight Planning Steps Step 1. SWOTs: Present Step 2. SWOTs: Present (cont.) Step 3. SWOTs Present (cont.) Step 4. SWOTs Future Step 5. Gap Analysis Step 6. Examination of Strategic Options and Strategy Selection Step 7. Strategy Documentation and Evaluation Step 8. Fleshing Out, Documenting, and Formatting the Annual Marketing Plan Section III: Retrospect and Expectation A Look Back and a Look Ahead Section IV: Appendixes Appendix A: Section 1: Forecasting Techniques Section 2: Forecasting Rules of Thumb Appendix B: How to Adjust Financial Statements for Inflation Appendix C: Fact Book Appendix D: Product/Service-Target Market Plan Appendix E: Summary Marketing Plan Notess Index

Reviews

Author Information

Robert E. Linneman, PhD, is Professor of Marketing at the School of Business Administration at St. Joseph’s University in Philadelphia, Pennsylvania. He has been involved in industrial sales as director of marketing for a major corporation and has participated in marketing and planning projects for over 60 companies. Dr. Linneman is the author of the book A Shirt-Sleeve Approach to Corporate Planning and of numerous other publications which have appeared in various professional journals, including The Harvard Business Review, Long-Range Planning, Journal o f Marketing, and Sloan Management Review. He was a National Director and Vice President of Professional Development for the American Marketing Association and also a recipient of the Lindback Award for distinguished teaching. John L. Stanton, Jr., PhD, a consultant, author, practitioner, and teacher of marketing research, currently holds the C. J. McNutt Chair of Food Marketing Research at Saint Joseph’s University. As a consultant, his clients include Campbell Soup Company, Proctor & Gamble, Frito-Lay, Miles Laboratories, Kellogg, PepsiCo, and others, and he recently spent eight months in Germany analyzing retail food store strategies for the European Community. A prolific author, Dr. Stanton has written pioneering articles on sample survey methodologies, data analysis techniques, advertising research, brand preference, segmentation, and positioning research which have appeared in a variety of professional journals. His book Making Niche Marketing Work has been published in three languages.

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions