Quality Assurance (QA) & Total Quality Management (TQM) books

Covering the ISO 9000 quality system standard, this book is a guide and reference tool for those managing, designing,...  Read More >>

Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects..Effective...  Read More >>

This comprehensive guide provides step-by-step instruction for companies wishing to cut costs and integrate their...  Read More >>

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Beyond Value at Risk The New Science of Risk Management A Comprehensive Guide to Value at Risk and Risk Management...  Read More >>

Shows students and managers what they need to understand about Total Quality Management (TQM). Part of a series...  Read More >>

Introduces total quality management as a holistic management concept. It explains the European model for business...  Read More >>

Total quality management is a holistic approach to quality, aiming to not just improve quality in manufacturing...  Read More >>

Quality system developers may be managers, consultants or quality assurance staff who spend a lot of time away from...  Read More >>

The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the...  Read More >>

Uses case-studies of individual companies and industry-wide quality schemes to show how and why implementation has...  Read More >>

Uses case-studies of individual companies and industry-wide quality schemes to show how and why implementation has...  Read More >>

This book looks at the creation of standardised environmental management systems, their use, and their limitations....  Read More >>

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Draws together 22 WHO guidelines relevant to the quality assurance and control of pharmaceutical products. The book...  Read More >>

* Provides students and managers with a complete overview of all the business. * Improvement techniques presently...  Read More >>

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Based on carefully conducted research, this book is the first to seriously consider quality issues in smaller firms....  Read More >>

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This innovative text provides a comprehensive and detailed introduction to the theory and practice of quality in...  Read More >>

This carefully selected review cites important approaches, classifications, articles, researchers and writers, subtopics...  Read More >>

An extensive analysis of practical applications of ISO 14000 and environmental compliance management systems. The...  Read More >>

Shows how to treat human resource situations with a customer-oriented yet competitive attitude through integration...  Read More >>