Process Mastering: How to Establish and Document the Best Known Way to Do a Job
Author:   Paul Harsin ,  Ray W. Wilson
Publisher:   Productivity Press
ISBN:  

9780527763442


Pages:   168
Publication Date:   01 January 1998
Format:   Paperback
Availability:   In Print   Availability explained
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Process Mastering: How to Establish and Document the Best Known Way to Do a Job


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Full Product Details

Author:   Paul Harsin ,  Ray W. Wilson
Publisher:   Productivity Press
Imprint:   Quality Resources
Dimensions:   Width: 17.40cm , Height: 1.30cm , Length: 24.60cm
Weight:   0.310kg
ISBN:  

9780527763442


ISBN 10:   0527763446
Pages:   168
Publication Date:   01 January 1998
Audience:   College/higher education ,  General/trade ,  Professional and scholarly ,  Postgraduate, Research & Scholarly
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Preface Acknowledgments Chapter 1: Laying the Foundation: The Aim of This Book Chapter 2: The Best Known Way Chapter 3: Management's Role Chapter 4: Tricks, Traps, and Alligators Chapter 5: Stories, Measurements, and Examples Chapter 6: Special Applications of Process Mastering Chapter 7: Closing Words Appendix A: Process Mastering Forms Appendix B: Process Mastering Checklists Appendix C: Measures Index

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