Customer services books

For any business to thrive, its customers need to be satisfied. For that to happen, your business must ensure that...  Read More >>

Understand how to utilize the latest technology to deliver a unique omnichannel luxury customer experience that...  Read More >>

Em ""Para Cada Cliente Uma Venda Diferente"", Igor Barros desvenda os segredos para se tornar um mestre nas vendas,...  Read More >>

Understand how to utilize the latest technology to deliver a unique omnichannel luxury customer experience that...  Read More >>

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In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position...  Read More >>

This book provides assistance for ensuring and increasing service quality. Manfred Bruhn presents a holistic, scientifically...  Read More >>

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Unleashing the Power of Positive Energy in Business: A Guide to Transforming Customer Service through Empathy, Respect,...  Read More >>

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CUSTOMER EXPERIENCE DESIGN BOOK: SIMPLEST WAY TO UNDERSTAND THE FUNDAMENTALS OF CUSTOMER EXPERIENCE IN THE DIGITAL...  Read More >>

Transform your business with this essential guide, designed specifically for entrepreneurs, business owners, and...  Read More >>

Flower Shop Owners, Read this!Are you ready to transform your flower shop into a thriving, client-obsessed success...  Read More >>

Visually compelling true ​stories of customer experiences gone wrong and a wake-up call ​to decision makers ​unaware...  Read More >>

This book, a comprehensive review of the author's work with clients, introduces ""Unstoppable Selling"" -- it captures...  Read More >>

This book, a comprehensive review of the author's work with clients, introduces ""Unstoppable Selling"" -- it captures...  Read More >>

"How do you build the foundations of Customer Experience in your organization? How do you craft genuine, authentic...  Read More >>

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In nearly all sectors–especially those that are service related–anew business agenda is emerging that is changing...  Read More >>

"The Heart of Hospitality is the essential guide to creating exceptional customer service and hospitality for guests...  Read More >>

You must focus all your efforts on a single, urgent question: How do we get more customers to spend more money more...  Read More >>

"In this comprehensive tome, Atma Gunupudi distills his invaluable wealth of experience and insights in the field...  Read More >>

Running a call center is hard. But it can also be rewarding. Tip the balance in your favor with Call Center...  Read More >>

Running a call center is hard. But it can also be rewarding. Tip the balance in your favor with Call Center...  Read More >>