Customer services books

Today’s noisy, digital world has undermined our ability to focus, resulting in new rules for creating persuasive...  Read More >>

"Learn to scale your organization to grow your impact and create sustainable wealth with this inspiring book from...  Read More >>

Everywhere we turn, brands and organizations are under fire for failing to treat their customers with respect and...  Read More >>

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This book helps in building an optimally designed and customer-oriented sales organization. The focus is on the...  Read More >>

Imagine yourself entering a room and effortlessly attracting people to you, as if you were a magnet. Imagine having...  Read More >>

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Ceci n'est pas une carte de visite, c'est bien PLUS ! C'est une empreinte indélébile dans le monde professionnel....  Read More >>

Explores how information and communication technology (ICT) innovations can revolutionize financial services in...  Read More >>

DELIGHT CUSTOMERS AND MAKE A PROFIT Though there are millions of certified project managers throughout the world,...  Read More >>

"In ""Buy Me! Basic Sales for the Non-Salesperson,"" embark on a transformative journey through the world of sales,...  Read More >>

"In the compelling book ""Customer Relationship Management: Building Strong Customer Connections,"" author Eli Jr...  Read More >>

OL� CAROS LEITOREIS! TUDO BEM? Mas saiba que pode de ficar melhor! Vamos conhecer o mestre das vendas? Esse livro...  Read More >>

Do you have a lot to say? Do you know a lot? Do you feel compelled to start your own blog and maybe bring in a monthly...  Read More >>

Dieses Buch zeigt kompakt auf, warum es für Unternehmen jeder Größe unumgänglich geworden ist, direkte Beziehungen...  Read More >>

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This compact gem of a book is as much a primer on fostering meaningful relationships as it is a strategic manual...  Read More >>

"In an era where customer expectations are higher than ever, delivering exceptional service isn't just a competitive...  Read More >>

Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations...  Read More >>

Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations...  Read More >>

"""Are you ready to take your business to the top and dominate your industry? ""HOW TO DOMINATE YOUR INDUSTRY ON...  Read More >>

Learn how to bet on yourself and build the professional life you want as you grow in your career path In Career...  Read More >>

Learn how to bet on yourself and build the professional life you want as you grow in your career path In Career...  Read More >>

Experience Rules! is a game-changing guide on experience management by industry pioneers Michael Hinshaw and Diane...  Read More >>