Customer services books

This book explores how customer service can become the singular competitive differentiator for organizations in...  Read More >>

Define the key terms: authority, economics, governance (with a special focus on political economy) **Authority...  Read More >>

In today's fast-paced digital world, the power of social media has transformed the way businesses market their products...  Read More >>

In the rapidly evolving digital landscape, the ability to connect with consumers through personalized and programmatic...  Read More >>

This guide was written to empower support operations leaders to become business leaders within their companies through...  Read More >>

"Ever ponder how some of the best salespeople execute their sales activities? Do you ever wonder how they manage...  Read More >>

Marketing- und Vertriebsverantwortliche erhalten wertvolle Einsichten und Impulse zu den Themen der digitalen Kundeninteraktionen.„Eine...  Read More >>

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The Hospitality Mentality enhances the guest experience and creates raving fans—and return guests!  Read More >>

The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide...  Read More >>

This book delves into the concept of customers as financial assets, explaining how firms can assess investments...  Read More >>

This book explores the challenges in adopting customer relationship management (CRM) models in developing countries,...  Read More >>

"A new way to revolutionize your video marketing from two-time Emmy nominated Tom Langan. Video is the single most...  Read More >>

"Dive into the dynamic world of customer-driven success with ""The Insight Loop."" This book is your indispensable...  Read More >>

Transform Sales Teams to Boost Growth Closing deals requires deeply understanding buyer needs, values and preferences....  Read More >>

Embark on a trip through the complicated world of Customer Relationship Management (CRM) with our insightful book...  Read More >>

"Unlock the potential of social media marketing with ""Mastering Social Media Marketing,"" a comprehensive guide...  Read More >>

"Descubre los secretos m�s profundos de la mente del consumidor...  Read More >>

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Honey bees are social insects, they reside in sizable, cohesive family groups. Highly evolved social insects perform...  Read More >>

Research shows that 68% of small business owners find marketing overwhelming. Is this you? Are you a part of that...  Read More >>

In today’s business world, it takes more than a website to stay competitive. The smartest, most successful companies...  Read More >>