Customer services books

4917 books were found.

Service Management Principles for Hospitality & Tourism in the Age of Digital Technology

Service Management Principles for Hospitality & Tourism...
Author: Jay Kandampully , David Solnet ISBN: 9781915097705 Format: Paperback	$98.30
Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional... Read More >>

Retail

Retail
Author: Charis Mather ISBN: 9781805051053 Format: Paperback	$12.91
Retail assistants help us all the time. Find out what else they do. Read More >>

Services Marketing and Customer Relationship Management

Services Marketing and Customer Relationship Management...
Author: Dinesh Kumar ISBN: 9781774697320 Format: Paperback	$290.40
CRM enables businesses to build lasting relationships with both new and existing customers, while optimizing corporate... Read More >>

Building Strong Brands and Engaging Customers With Sound

Building Strong Brands and Engaging Customers With Sound...
Author: Minna-Maarit Jaskari ISBN: 9798369307786 Format: Hardback	$447.70
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100 Proven Ways to Acquire and Keep Clients for Life: The Path to Permanent Business Success

100 Proven Ways to Acquire and Keep Clients for Life:...
Author: C Richard Weylman , Bob Burg ISBN: 9798874825331 Format: Audio	$95.01
Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire... Read More >>

100 Proven Ways to Acquire and Keep Clients for Life: The Path to Permanent Business Success

100 Proven Ways to Acquire and Keep Clients for Life:...
Author: C Richard Weylman , Bob Burg ISBN: 9798874825348 Format: Audio	$121.31
Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire... Read More >>

Building Strong Brands and Engaging Customers With Sound

Building Strong Brands and Engaging Customers With Sound...
Author: Minna-Maarit Jaskari ISBN: 9798369345191 Format: Paperback	$528.00
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Experience Rules!: The Experience Operating System (XOS) and 8 Keys to Enable It

Experience Rules!: The Experience Operating System (XOS)...
Author: Michael Hinshaw , Diane Magers ISBN: 9798885043823 Format: Hardback	$79.17
Experience Rules! is a game-changing guide on experience management by industry pioneers Michael Hinshaw and Diane... Read More >>

Strategic Storytelling: Crafting Narratives for Marketing Success

Strategic Storytelling: Crafting Narratives for Marketing...
Author: Violet Wakefield ISBN: 9798323690602 Format: Paperback	$34.29
Unlock the Secrets of Marketing Mastery with 'Strategic Storytelling: Crafting Narratives for Marketing Success'!... Read More >>

The Art and Science of Customer Relationship Management

The Art and Science of Customer Relationship Management...
Author: Faisal Jamil ISBN: 9798323648658 Format: Paperback	$36.93
"Description of the book ""The Art and Science of Customer Relationship Management"" is a comprehensive guide that... Read More >>

Ma�trisez Votre E-R�putation: Les Cl�s d'un Personal Branding R�ussi � l'�re Num�rique

Ma�trisez Votre E-R�putation: Les Cl�s d'un Personal...
Author: Ornella Tchuente ISBN: 9798322969310 Format: Paperback	$26.61
"Dans un monde o� chaque clic compte, votre pr�sence en ligne est votre atout le plus puissant. Le personal branding... Read More >>

Revolutionizing Customer-Centric Banking Through ICT

Revolutionizing Customer-Centric Banking Through ICT...
Author: Dharmendra Singh , Garima Malik ISBN: 9798369350522 Format: Paperback	$633.60
Explores how information and communication technology (ICT) innovations can revolutionize financial services in... Read More >>

Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs: Proceedings of the 2022 AMS Annual Conference, May 25-27, Monterey, CA, USA

Optimistic Marketing in Challenging Times: Serving Ever-Shifting...
Author: Bruna Jochims , Juliann Allen ISBN: 9783031246890 Format: Paperback	$517.47
Marketing is one of the most optimistic business disciplines with the goal of serving consumers or organizations... Read More >>

Customer-Dominant Logic: Kundendominantes Management als neue Zielgröße im Relationship Marketing

Customer-Dominant Logic: Kundendominantes Management...
Author: Manfred Bruhn , Maxim Saleschus ISBN: 9783658433253 Format: Hardback	$197.97
Dieses Buches liefert einen strukturierten Überblick über die Customer-Dominant Logic und formuliert fundamentale... Read More >>

Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth

Make Them Smile: Why Customer Satisfaction Is the Key...
Author: Dr Sulman Ahmed , Tom Beyer ISBN: 9798874758233 Format: Audio	$176.85
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Customer Success Management: Helping Business Customers Achieve Their Goals

Customer Success Management: Helping Business Customers...
Author: Michael Kleinaltenkamp , Katharina Prohl-Schwenke ISBN: 9783031261800 Format: Paperback	$155.22
End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Furthermore,... Read More >>

Selling CRM/Tech: It's What's Below the Tip of the Iceberg That Matters Most

Selling CRM/Tech: It's What's Below the Tip of the Iceberg...
Author: James R Stafford ISBN: 9798879740714 Format: Paperback	$60.69
"If you think you know everything about enterprise technology sales, think again! As a veteran in the fields of... Read More >>

What Should We Do?: How to Win Clients, Double Profit & Grow Your Home Service Sales

What Should We Do?: How to Win Clients, Double Profit...
Author: Joe Crisara ISBN: 9798989553419 Format: Paperback	$68.61
What Should We Do? is a step-by-step home service sales system that doubles your income with six customer options... Read More >>

What Should We Do?: How to Win Clients, Double Profit & Grow Your Home Service Sales

What Should We Do?: How to Win Clients, Double Profit...
Author: Joe Crisara ISBN: 9798989553402 Format: Hardback	$95.01
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Out Care the Competition: Fine tuning culture for sustainable success

Out Care the Competition: Fine tuning culture for sustainable...
Author: Emmanuel Richard , Diane Serbin Hopkins ISBN: 9781955750745 Format: Hardback	$52.77
This new book introduces an easy to understand and apply model for companies to rise above market challenges to... Read More >>

Wirtschaftsverwaltung 2.2

Wirtschaftsverwaltung 2.2
Author: John C Robles ISBN: 9798321652923 Format: Paperback	$44.85
Sparen Sie Geld und Gesch�ft. Erleben Sie, wie Sie Konjunkturzyklen von 10 bis 40 Jahren �berwinden k�nnen, und... Read More >>

HVAC Seo: How to Become the Top-Ranked HVAC Dealer in Your Area

HVAC Seo: How to Become the Top-Ranked HVAC Dealer in...
Author: Scott Orth ISBN: 9798989743704 Format: Paperback	$52.67
"Discover the definitive guide to transforming your HVAC business in the digital age with ""HVAC SEO: How to become... Read More >>

42 Rules for Planning AI in Your Contact Center: An overview of how to plan for artificial intelligence and prepare your data in your contact center

42 Rules for Planning AI in Your Contact Center: An...
Author: Geoffrey A Best ISBN: 9781607731283 Format: Paperback	$52.67
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It's Time for Africa

It's Time for Africa
Author: Joshua Chimakula Ngoma ISBN: 9781925452808 Format: Paperback	$52.40
Africa, the cradle of humanity, is a continent brimming with potential. From its vast natural resources and swathes... Read More >>

Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement

Leveraging ChatGPT and Artificial Intelligence for Effective...
Author: Rohit Bansal , Abdul Hafaz Ngah ISBN: 9798369308158 Format: Hardback	$447.70
As AI continues to reshape the business environment, it becomes... Read More >>

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