Overview

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does. Give your clients the appreciation that they deserve. Working with a company can be stressful for many clients, especially if they feel they are not being heard. 100 Proven Ways to Acquire and Keep Clients for Life reveals effective methods for providing your sincerest attention to your client base. Each chapter examines the best ways to utilize empathy, thoughtfulness, and assurance in delivering an exceptional client experience. In this book, you'll find genuine insight and key tips on creating and managing client relationships such as: what buyers of every product or service actually want and why it matters; the critical link between client acquisition and long-term loyalty; the proven path to engage with people to become the provider of choice; and how to create rock-solid relationships that withstand competitive pressure.

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C. Richard Weylman is a business consultant and author. Spending most of his childhood in different foster homes and schools, he started his accomplished career by heading luxury brands such as Rolls Royce and the Robb Report. Weylman has gone on to become a key speaker on business success, delivering over 3,000 presentations and garnering more than 4,000 followers on his marketing education platform, The Weylman Center for Excellence in Practice Management. In 2023, he was inducted into the CX (Customer Experience) Hall of Fame and has been named a CX Global Thought Leader by the AI firm Engati. When not at his residence in Punta Gorda, Florida, he is delivering his next key speaker presentation to thousands of future entrepreneurs, as well as continuing his philanthropic work towards widows and orphans. Born and raised in Queens, NYC, Steve Menasche is a child of Egyptian and German immigrants. He completed BS studies in percussion from Brooklyn College Conservatory of Music as well as his minor in theater. He was also a student at Manhattan School of Music, Third Street Music Settlement, and American Conservatory Theatre. He has toured the world three times, was a member of New York City's American Folk Theatre for two years, narrated over 250 audiobooks, performed countless voice-overs for major brands, appeared in national commercial campaigns, and continues to perform as both an actor and musician/composer. He previously owned and taught hapkido and jujutsu in San Francisco and continues to teach when his old knees allow. Bob Burg is a highly sought-after conference speaker who regularly speaks to public audiences, corporations, and associations, including international Fortune 500 companies. A former top sales professional, he is the author of several books, including Endless Referrals, Adversaries into Allies, and The Art of Persuasion. He was named by the Amer-ican Management Association as one of the Top 30 Most Influential Thought Leaders in Business for 2014.

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