Customer services books

4917 books were found.

World Class Service: 101 ways to deliver exceptional customer experiences

World Class Service: 101 ways to deliver exceptional...
Author: Monique Richardson ISBN: 9780645792720 Format: Paperback	$58.05
Providing world-class service is a mindset that begins and ends with you. It's your choice to deliver your best... Read More >>

Referrals Done Right: The Secret to Creating Infinite Opportunities to Grow Your Small Business

Referrals Done Right: The Secret to Creating Infinite...
Author: Scott Grates ISBN: 9781954521391 Format: Hardback	$65.97
Small business owners possess a unique advantage, one that Scott Grates has honed to perfection. Forget trying... Read More >>

Emerging Perspectives in Consumer Health and Safety

Emerging Perspectives in Consumer Health and Safety...
Author: Sultan , Kazi ISBN: 9798369304631 Format: Hardback	$465.30
By delving into the intricate dynamics of consumerism, this book provides a foundation for understanding how consumer... Read More >>

Improving Service Quality and Customer Engagement With Marketing Intelligence

Improving Service Quality and Customer Engagement With...
Author: Mudita Sinha , Arabinda Bhandari ISBN: 9798369368138 Format: Hardback	$600.60
A practical guide to navigating the digital age. The book explores the impact of digitalization on marketing practices.... Read More >>

The Good, The Bad, and The Emoji: Mastering the Art of Review Data

The Good, The Bad, and The Emoji: Mastering the Art...
Author: Menno Beker , Hans Keukenschrijver ISBN: 9781637427040 Format: Paperback	$49.50
Prepare yourself for an immersive journey into the digital landscape of customer feedback mastery with this groundbreaking... Read More >>

Ridiculously Easy to Do Business with: A Practical Guide to Giving Customers What They Want--When and How They Want It

Ridiculously Easy to Do Business with: A Practical Guide...
Author: David Avrin , David Avrin ISBN: 9798874870027 Format: Audio	$124.05
To future-proof your business, you need to do more than merely offer high-quality and great service. You need to... Read More >>

Checking In: Hospitality-Driven Thinking, Business, and You

Checking In: Hospitality-Driven Thinking, Business,...
Author: Stephen J Cloobeck ISBN: 9781632999108 Format: Paperback	$55.31
Real-talk from an Industry Leader.Written for business leaders with business or entrepreneur goals and also anyone... Read More >>

Emotional Intelligence Matters: A Machine-Generated Literature Overview

Emotional Intelligence Matters: A Machine-Generated...
Author: R.S. Mekhala ISBN: 9789819977260 Format: Hardback	$369.57
This book is a Machine-Generated Literature Overview of personal EI development. The book is about the importance... Read More >>

The Revolution Your Customers Want: Delivering on Customer Commitments

The Revolution Your Customers Want: Delivering on Customer...
Author: Louis Columbus ISBN: 9781846283574 Format: Hardback	$181.10
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Buyer Personas, Revised and Expanded: Gain Deep Insight Into Your Customers' Buying Decisions and Win More Business

Buyer Personas, Revised and Expanded: Gain Deep Insight...
Author: Jim Kraus (Buyer Persona Institute (BPI)) , Adele Revella (Buyer Persona Institute (BPI); KS&R, Inc.) ISBN: 9781394236336 Format: Hardback	$46.95
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Case Studies in Customer Service

Case Studies in Customer Service
Author: Gerard Assey ISBN: 9798227133670 Format: Paperback	$50.13
Case Studies in Customer Service offers a deep dive into real-world scenarios across diverse industries, providing... Read More >>

Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges

Customer Experience Management in the Caribbean: Concepts,...
Author: Dr Leslie-Ann Jordan (University of the West Indies St. Augustine, Trinidad) , Anne P. Crick (University of the West Indies, Jamaica) ISBN: 9781800626775 Format: Hardback	$245.81
In light of the shift from service and satisfaction to loyalty and retention, Customer Experience (CX) is vital,... Read More >>

Improving Service Quality and Customer Engagement With Marketing Intelligence

Improving Service Quality and Customer Engagement With...
Author: Mudita Sinha , Arabinda Bhandari ISBN: 9798369368145 Format: Paperback	$456.50
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Role Playing For Unbeatable Customer Service

Role Playing For Unbeatable Customer Service
Author: Gerard Assey ISBN: 9798224182640 Format: Paperback	$47.49
Unlock the secrets to delivering exceptional customer service with 'Role-Playing for Unbeatable Customer Service'.... Read More >>

The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today’s Customer

The 8 Laws of Customer-Focused Leadership: New Rules...
Author: Blake Morgan ISBN: 9781400245956 Format: Hardback	$44.99
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false hustle: Transforming Customer Experience from Illusion to Impact

false hustle: Transforming Customer Experience from...
Author: Thomas Anthony Laird ISBN: 9798218502362 Format: Paperback	$39.57
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The Customer Excellence Enterprise: A Playbook for Creating Customers for Life

The Customer Excellence Enterprise: A Playbook for Creating...
Author: Tom DeWitt , Wayne Simmons ISBN: 9798228316355 Format: Audio	$121.41
Businesses need to do more than sell to customers--they need to help them live their best lives. This superior experience... Read More >>

The Customer Excellence Enterprise: A Playbook for Creating Customers for Life

The Customer Excellence Enterprise: A Playbook for Creating...
Author: Tom DeWitt , Wayne Simmons ISBN: 9798228316362 Format: Audio	$121.31
Businesses need to do more than sell to customers--they need to help them live their best lives. This superior experience... Read More >>

CX-PRO - Beyond the Basics: Advanced Insights for Customer Experience Professionals

CX-PRO - Beyond the Basics: Advanced Insights for Customer...
Author: Karl Sharicz ISBN: 9798822952713 Format: Paperback	$65.97
"IN THIS SECOND CX-PRO BOOK SERIES, following the acclaimed ""CX-PRO: A Practical Guide for the New Customer Experience... Read More >>

Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

Cashier Mastery: Essential Guide, Terminology, and Cashier...
Author: Sumitra Kumari ISBN: 9798227649751 Format: Paperback	$42.21
""Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers"" is your go-to resource... Read More >>

Customer Care Chronicles: Mastering the Art of Customer Service

Customer Care Chronicles: Mastering the Art of Customer...
Author: David Thompson ISBN: 9798330281022 Format: Paperback	$52.77
"It is a thorough manual that gives customer care representatives the skills and tactics they need to succeed under... Read More >>

ISO 10002 for all Fitness Centers: Quality management - Customer satisfaction

ISO 10002 for all Fitness Centers: Quality management...
Author: Jahangir Asadi ISBN: 9781778990106 Format: Paperback	$52.77
This EASY-to-understand book is ideal for all (Employees & Employers) and other people who are new to ISO 10002... Read More >>

Uncopyable You: Create a Personal Brand that Gets People...
Author: Steve Miller , Kay Miller ISBN: 9781640955257 Format: Paperback	$29.99
In Uncopyable YOU, authors Steve and Kay Miller bring to life... Read More >>

ISO 10002 for all Fitness Centers: Quality management - Customer satisfaction

ISO 10002 for all Fitness Centers: Quality management...
Author: Jahangir Asadi ISBN: 9781778990113 Format: Hardback	$79.17
This EASY-to-understand book is ideal for all (Employees & Employers) and other people who are new to ISO 10002... Read More >>

Learn to Love Selling: The Universal B2B Sales Playbook

Learn to Love Selling: The Universal B2B Sales Playbook...
Author: Mark Cox ISBN: 9781068856518 Format: Paperback	$50.13
Discover the Ultimate B2B Sales Playbook Are you ready to revolutionize your sales strategy and achieve unprecedented... Read More >>

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