Customer services books

4926 books were found.

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time: 52 Tools for Delivering...

Author: Shep Hyken ,  Joe Bronzi
ISBN: 9781522699736
Format: Audio
$26.37

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market...  Read More >>

Being in Service: The Art of Conscious Customer Service

Being in Service: The Art of Conscious Customer Service...

Author: Jimmy Coggins
ISBN: 9781535539586
Format: Paperback
$26.37

Being In Service is personal and professional exploration of the intersection between Service and Mindfulness. Every...  Read More >>

Dealing with Impossible Clients: What to Do When Clients Are Jerks, Deadbeats, Delusional, and Just Plain Crazy

Dealing with Impossible Clients: What to Do When Clients...

Author: Gini Graham Scott, PH D
ISBN: 9781536919134
Format: Paperback
$26.27

DEALING WITH IMPOSSIBLE CLIENTS points up the ways in which clients can be difficult, demanding, or outright scoundrels...  Read More >>

Achieving Customer Experience Excellence through a Quality Management System

Achieving Customer Experience Excellence through a Quality...

Author: Alka Jarvis (Uc at Berkeley and Santa Cruz) ,  Luis Morales
ISBN: 9780873899352
Format: Hardback
$129.38

For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form...  Read More >>

Toxic Client: Knowing and Avoiding Problem Customers

Toxic Client: Knowing and Avoiding Problem Customers...

Author: Garrett Sutton
ISBN: 9781944194031
Format: Paperback
$34.99

Not every client is a good client! Learn how to avoid problem clients that are more trouble than they're worth......  Read More >>

The Referral of a Lifetime: Never Make a Cold Call Again! (2nd Ed.)

The Referral of a Lifetime: Never Make a Cold Call Again!...

Author: Tim Templeton ,  Tim Templeton
ISBN: 9781520046112
Format: Audio
$105.57

Your customers, colleagues and friends already know every new contact you will ever need to succeed.  Read More >>

Alem do Lucro: Tocando o Invisivel no Relacionamento Empresa-Cliente

Alem do Lucro: Tocando o Invisivel no Relacionamento...

Author: Julie Anne Caldas ,  Leonardo Barci
ISBN: 9781979333917
Format: Paperback
$16.48

... 'E impossivel ser feliz sozinho', endossaria o poeta. O que nem so poetas diriam e que cada um de nos, seja...  Read More >>

Electronic Customer Relationship Management

Electronic Customer Relationship Management

Author: Jerry Fjermestad ,  Nicholas C Robertson Jr
ISBN: 9781138692800
Format: Paperback
$118.00

A survey of information systems research on electronic customer relationship management (eCRM). This book provides...  Read More >>

Achieving Brand Loyalty in China through After-Sales Services: With a Particular Focus on the Influences of Cultural Determinants

Achieving Brand Loyalty in China through After-Sales...

Author: Alexander Fraß
ISBN: 9783658143664
Format: Paperback
$145.17

 Read More >>

Laguna Beach Volume 4: Sea, Lost Ocean, Dolphin, Shark Grayscale coloring books for adults Relaxation Art Therapy for Busy People (Adult Coloring Books Series, grayscale fantasy coloring books)

Laguna Beach Volume 4: Sea, Lost Ocean, Dolphin, Shark...

Author: Grayscale Publishing
ISBN: 9781535228336
Format: Paperback
$21.49

"Special Discount Get your copy right now!What is grayscale coloring? Simply put, it is an easy and amazing way...  Read More >>

Disruptive Marketing: What Growth Hackers, Data Punks, and Other Hybrid Thinkers Can Teach Us about Navigating the New Normal

Disruptive Marketing: What Growth Hackers, Data Punks,...

Author: Geoffrey Colon ,  Geoffrey Colon
ISBN: 9798200606115
Format: Audio
$73.87

Now that 75 percent of screen time is spent on connected devices, digital strategies have moved front and center...  Read More >>

Disruptive Marketing: What Growth Hackers, Data Punks, and Other Hybrid Thinkers Can Teach Us about Navigating the New Normal

Disruptive Marketing: What Growth Hackers, Data Punks,...

Author: Geoffrey Colon ,  Geoffrey Colon
ISBN: 9798200606108
Format: Audio
$73.87

Now that 75 percent of screen time is spent on connected devices, digital strategies have moved front and center...  Read More >>

Peopleshock: The Path to Profits When Customers Rule

Peopleshock: The Path to Profits When Customers Rule...

Author: Tema Frank
ISBN: 9780969873785
Format: Hardback
$71.15

Customers are cranky and businesses are struggling to keep them happy. PeopleShock's 3P Profit Formula, based on...  Read More >>

Customer Acquisition & Retention in the Digital Age: You Get What You Work For, Not What You Wish For

Customer Acquisition & Retention in the Digital Age:...

Author: Howard Tullman
ISBN: 9781619849839
Format: Paperback
$28.91

Howard Tullman has successfully founded more than a dozen high-tech businesses in his 50 year career and created...  Read More >>

Customer Relationship Management: Concepts and Strategies

Customer Relationship Management: Concepts and Strategies...

Author: Edward Pepper
ISBN: 9781682851258
Format: Hardback
$396.00

Customer relationship management is a branch of business management that focuses on organization's relationship...  Read More >>

The 21ST Century Complete Guide To Strippers.Everything you need to know about S

The 21ST Century Complete Guide To Strippers.Everything...

Author: Mark Gorge
ISBN: 9781535012362
Format: Paperback
$26.37

This is a guide to owning, operating and working in a men's club. There is extensive information on every aspect...  Read More >>

Crack the Customer Mind Code: Seven Pathways from Head to Heart to Yes!

Crack the Customer Mind Code: Seven Pathways from Head...

Author: Gary Hennerberg
ISBN: 9781630476984
Format: Paperback
$47.39

Crack the Customer Mind Codereveals how to alignsales messaging withthe natural flow ofpathwaysthroughthe human...  Read More >>

Peopleshock: The Path to Profits When Customers Rule

Peopleshock: The Path to Profits When Customers Rule...

Author: Tema Frank
ISBN: 9780969873730
Format: Paperback
$44.85

Customers are cranky and businesses are struggling to keep them happy. PeopleShock's 3P Profit Formula, based on...  Read More >>

Customer, LLC: The Small Business Guide to Customer Engagement & Marketing

Customer, LLC: The Small Business Guide to Customer...

Author: Hillary Berman
ISBN: 9780997599602
Format: Paperback
$44.85

Small businesses that thrive integrate the customer's perspective throughout their business. They don't market to...  Read More >>

World Class Thinking Meets Middle-Class Common Sense

World Class Thinking Meets Middle-Class Common Sense...

Author: Brent Baldwin ,  Gene Gray
ISBN: 9781628652970
Format: Paperback
$46.45

 Read More >>

Latest Reading Guide

MRG2025CC

 

Shopping Cart
Your cart is empty
Shopping cart
Mailing List