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You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market... Read More >>
Being In Service is personal and professional exploration of the intersection between Service and Mindfulness. Every... Read More >>
DEALING WITH IMPOSSIBLE CLIENTS points up the ways in which clients can be difficult, demanding, or outright scoundrels... Read More >>
For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form... Read More >>
Not every client is a good client! Learn how to avoid problem clients that are more trouble than they're worth...... Read More >>
Your customers, colleagues and friends already know every new contact you will ever need to succeed. Read More >>
... 'E impossivel ser feliz sozinho', endossaria o poeta. O que nem so poetas diriam e que cada um de nos, seja... Read More >>
A survey of information systems research on electronic customer relationship management (eCRM). This book provides... Read More >>
"Special Discount Get your copy right now!What is grayscale coloring? Simply put, it is an easy and amazing way... Read More >>
Now that 75 percent of screen time is spent on connected devices, digital strategies have moved front and center... Read More >>
Customers are cranky and businesses are struggling to keep them happy. PeopleShock's 3P Profit Formula, based on... Read More >>
Howard Tullman has successfully founded more than a dozen high-tech businesses in his 50 year career and created... Read More >>
Customer relationship management is a branch of business management that focuses on organization's relationship... Read More >>
This is a guide to owning, operating and working in a men's club. There is extensive information on every aspect... Read More >>
Crack the Customer Mind Codereveals how to alignsales messaging withthe natural flow ofpathwaysthroughthe human... Read More >>
Small businesses that thrive integrate the customer's perspective throughout their business. They don't market to... Read More >>