Peopleshock: The Path to Profits When Customers Rule
Author:   Tema Frank
Publisher:   Booklocker.com
ISBN:  

9780969873730


Pages:   318
Publication Date:   25 May 2016
Format:   Paperback
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Our Price $44.85 Quantity:  
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Peopleshock: The Path to Profits When Customers Rule


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Overview

Customers are cranky and businesses are struggling to keep them happy. PeopleShock's 3P Profit Formula, based on evidence from over 150 business leaders and experts, shows: Promise - How to develop one that inspires staff and customers. People - How to connect effectively with people inside and outside your organization. Process - What to change to deliver consistently great customer experiences. Using case studies, data and actionable advice, Tema Frank's book helps you succeed in the digital era.

Full Product Details

Author:   Tema Frank
Publisher:   Booklocker.com
Imprint:   Booklocker.com
Dimensions:   Width: 15.20cm , Height: 1.70cm , Length: 22.90cm
Weight:   0.429kg
ISBN:  

9780969873730


ISBN 10:   0969873735
Pages:   318
Publication Date:   25 May 2016
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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