Achieving Customer Experience Excellence through a Quality Management System

Author:   Alka Jarvis (Uc at Berkeley and Santa Cruz) ,  Luis Morales ,  Ulka Ranadive
Publisher:   ASQ Quality Press
ISBN:  

9780873899352


Pages:   182
Publication Date:   04 July 2016
Format:   Hardback
Availability:   Available To Order   Availability explained
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Achieving Customer Experience Excellence through a Quality Management System


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Overview

For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the authors wanted to write this book. The authors will share their collective knowledge: to help organizations improve patient safety and increase profitability while maintaining a state of compliance with regulations and standards. This book was written to assist quality technicians, engineers, managers, and others that need to plan, conduct, and monitor validation activities. To that end, the intent of this book is to provide the quality professional working in virtually any industry a quick, convenient, and comprehensive guide to properly conducting process validations that meet regulatory and certification requirements. It provides an introduction and background to the requirements necessary to perform process validations that will comply with regulatory and certification body requirements.

Full Product Details

Author:   Alka Jarvis (Uc at Berkeley and Santa Cruz) ,  Luis Morales ,  Ulka Ranadive
Publisher:   ASQ Quality Press
Imprint:   ASQ Quality Press
Dimensions:   Width: 17.80cm , Height: 1.10cm , Length: 25.40cm
Weight:   0.535kg
ISBN:  

9780873899352


ISBN 10:   0873899350
Pages:   182
Publication Date:   04 July 2016
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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