Customer services books

Der erste Band des zweiteiligen essentials stellt die wichtigsten theoretischen Konzepte zur Kundeneinbindung praxisnah...  Read More >>

This book gives customer relationship counselling on: * revealing the naked truth - that customer experiences directly...  Read More >>

This SpringerBrief offers an academic perspective on the trend of ‘pop-up’ retailing. It analyzes this temporary...  Read More >>

"Besides providing a technical overview of design for Six Sigma, this is a text that goes the extra step beyond...  Read More >>

Stylish Designer Notebook. Interior 150 lined pages. Size 6 x9 . Glossy softcover. Perfect for everyday use. Perfectly...  Read More >>

"Besides providing a technical overview of design for Six Sigma, this is a text that goes the extra step beyond...  Read More >>

Legendary Customer Service at Publix Super Markets: What it is and how the company makes it happen  Read More >>

Customer service is not only an important function for every company, it can be a powerful tool to drive cash-flow,...  Read More >>

Quality service impact sales and returns positively. This book teaches how to be successful and profitable in your...  Read More >>

To succeed in business it's imperative to understand that trust is a very important aspect to your relationship...  Read More >>

Customers Aren't Always Right... You Need to Make Them Right! Anyone in business needs to successfully resolve customer-service...  Read More >>

This proceedings volume presents timely research and insights on the advancement of marketing’s basic premise—providing...  Read More >>

This 4th edition of Specialty Shop Retailing is widely praised for its enjoyable writing style and wealth of practical...  Read More >>

Das Hardcover Die Kunst des warmherzigen Verkaufens wird dir dabei helfen, genialen Content zu liefern, Headlines...  Read More >>

Steven Van Belleghem uses his research into more than 300 innovative companies, to answer the question of how to...  Read More >>

Marketing Secrets is founded on the author's extensive real-world experience: Many decades working with all sorts...  Read More >>

This book will enable readers to gain a clear insight into how the luxury goods market operates and amongst other...  Read More >>

Marketing Secrets is founded on the author's extensive real-world experience: Many decades working with all sorts...  Read More >>

How can you better influence people? The answer is in this book  Read More >>

"10 ... nay, TWENTY tips that if USED correctly will catapult your sales abilities to the VERY TOP rung of ACHIEVEMENT,...  Read More >>

'24/7': Multi-Cultural Workers Find Diversity Recipe to Heal A Troubled World. Author interviews 40 workers on world's...  Read More >>

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This title was first published in 2003. An exhaustive and synthetic framework for the use of Internet tools in customer-supplier...  Read More >>

The first unspoken law of service quality and productivity is to do it right the first time. However, chances are...  Read More >>