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Targeting, acquiring, and retaining the 'right' customers is at the core of many successful service firms. The objective... Read More >>
In a world of increasingly digitised interactions we still have a desire to connect on a human level. Trusted is... Read More >>
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The gold standard in reengineering healthcare delivery When it comes to providing high-quality care in the most... Read More >>
Do you have a job? Do you keep a record of what you do on your job? Did you know that setting aside 15 minutes... Read More >>
Taking the confusion out of marketing for small business owners Read More >>
In this time of great disruption and challenge, wholesale distributors can gain competitive advantage by doing one... Read More >>
In dessen Mittelpunkt steht der Mensch: der Kunde im Fokus einer veränderten Wertschöpfungskette, die Mitarbeiter... Read More >>
Unleashing the Chief Moment Officers outlines the necessary passion and practicality to build and sustain an enterprise-wide... Read More >>
"Dieses Buch erklärt kompakt und auf den Punkt, wie Online-Marketing für Einzelkämpfer und Kleinunternehmer mit... Read More >>