CEX Sells: New Inspiration for Valuable Customer Experiences
Author:   Deborah Wietzes ,  Beate van Dongen
Publisher:   BIS Publishers B.V.
ISBN:  

9789063694449


Pages:   176
Publication Date:   16 November 2017
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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CEX Sells: New Inspiration for Valuable Customer Experiences


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Author:   Deborah Wietzes ,  Beate van Dongen
Publisher:   BIS Publishers B.V.
Imprint:   BIS Publishers B.V.
Weight:   0.530kg
ISBN:  

9789063694449


ISBN 10:   906369444
Pages:   176
Publication Date:   16 November 2017
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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A must read. It has the right balance between theory, practice and inspiration for everyone who wants to improve the customer experience -Platform for Innovative Marketing


Author Information

Beate van Dongen Crombags (1973) is one of the owners of the consultancy firm VODW. She is specialized in optimizing the dialogue between companies and customers. Deborah Wietzes (1979) is senior manager customer experience at VODW. In 2015 Beate and Deborah together successfully wrote a Dutch book on customer experience, which was rewarded second-best Marketing Book of 2015 in the Netherlands.

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