Customer services books

4895 books were found.

Language in Business, Language at Work

Language in Business, Language at Work
Author: Erika Darics , Veronika Koller ISBN: 9780230298422 Format: Paperback	$70.95
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Resume - Influence et manipulation de Robert Cialdini: Decouvrez comment certaines personnes se servent de nos reflexes inconscients pour nous amener a faire ce qu'ils souhaitent, dans un but commercial.

Resume - Influence et manipulation de Robert Cialdini:...
Author: Patricia Simard ISBN: 9781987758566 Format: Paperback	$17.08
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Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018: KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysia

Proceedings of the 7th International Conference on Kansei...
Author: Anitawati Mohd Lokman , Toshimasa Yamanaka ISBN: 9789811086113 Format: Paperback	$580.77
The proceedings gather a selection of refereed papers presented at the 7th International Conference on Kansei Engineering... Read More >>

101 Activities for Delivering Knock Your Socks Off Service

101 Activities for Delivering Knock Your Socks Off Service...
Author: Ann Thomas , Jill Applegate ISBN: 9780814414446 Format: Paperback	$92.27
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Delivering Knock Your Socks Off Service

Delivering Knock Your Socks Off Service
Author: Performance Research Associates , John Bush ISBN: 9780814417553 Format: Paperback	$50.03
Businesses are struggling to win customer loyalty in an increasingly competitive and consumer-driven market. Learn... Read More >>

Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

Delight Your Customers: 7 Simple Ways to Raise Your...
Author: Steve Curtin ISBN: 9780814432808 Format: Paperback	$29.99
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Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines

Be Your Customer's Hero: Real-World Tips and Techniques...
Author: Adam Toporek ISBN: 9780814449059 Format: Paperback	$25.00
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Creative Conflict: Idea-rich leadership strategies for team success

Creative Conflict: Idea-rich leadership strategies for...
Author: Bob 'Idea Man' Hooey ISBN: 9781986879910 Format: Paperback	$26.27
Effective leadership is a commitment to interaction and connection with people, some of whom are difficult to deal... Read More >>

How Sales Assistants Swear Coloring Book: A Funny, Irreverent, Clean Swear Word Sales Assistant Coloring Book Gift Idea

How Sales Assistants Swear Coloring Book: A Funny, Irreverent,...
Author: Coloring Crew ISBN: 9781987476491 Format: Paperback	$21.49
Looking for funny gifts for Sales Assistants? This Clean Swear Word Coloring Book is Perfect! In this book we have... Read More >>

Bedurfnis- und loesungsorientierte Gesprache fuhren - privat und beruflich: 10 Tipps zur erfolgreichen Kommunikation

Bedurfnis- und loesungsorientierte Gesprache fuhren...
Author: Reinhold Haller ISBN: 9783662556986 Format: Mixed media product	$79.17
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Get to AHA!: Discover Your Positioning DNA and Dominate Your Competition

Get to AHA!: Discover Your Positioning DNA and Dominate...
Author: Andy Cunningham , Guy Kawasaki ISBN: 9781978605503 Format: Audio	$92.37
From the marketing strategist who helped Steve Jobs launch the original Apple Macintosh comes a groundbreaking guide... Read More >>

Get to AHA!: Discover Your Positioning DNA and Dominate Your Competition

Get to AHA!: Discover Your Positioning DNA and Dominate...
Author: Andy Cunningham , Guy Kawasaki ISBN: 9781978605497 Format: Audio	$65.97
From the marketing strategist who helped Steve Jobs launch the original Apple Macintosh comes a groundbreaking guide... Read More >>

Provencare: How to Deliver Value-Based Healthcare the Geisinger Way

Provencare: How to Deliver Value-Based Healthcare the...
Author: Glenn D., Jr. Steele , David T. Feinberg ISBN: 9781978605633 Format: Audio	$65.97
The gold standard in reengineering healthcare delivery When it comes to providing high-quality care in the most... Read More >>

Communication Rx: Transforming Healthcare Through Relationship-Centered Communication

Communication Rx: Transforming Healthcare Through Relationship-Centered...
Author: Calvin Chou , Laura Cooley ISBN: 9781978605336 Format: Audio	$65.97
A proven prescription for effective communication that will empower health professionals to deliver the highest... Read More >>

Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results

Engaging the Hearts and Minds of All Your Employees:...
Author: Lee J. Colan , Marshall Goldsmith ISBN: 9781978605428 Format: Audio	$92.37
The classic leadership guide to engaging and inspiring your employees-with a new foreword by Dr. Marshall Goldsmith... Read More >>

Communication Rx: Transforming Healthcare Through Relationship-Centered Communication

Communication Rx: Transforming Healthcare Through Relationship-Centered...
Author: Calvin Chou , Laura Cooley ISBN: 9781978605343 Format: Audio	$92.37
A proven prescription for effective communication that will empower health professionals to deliver the highest... Read More >>

Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results

Engaging the Hearts and Minds of All Your Employees:...
Author: Lee J. Colan , Marshall Goldsmith ISBN: 9781978605411 Format: Audio	$65.97
The classic leadership guide to engaging and inspiring your employees-with a new foreword by Dr. Marshall Goldsmith... Read More >>

Provencare: How to Deliver Value-Based Healthcare the Geisinger Way

Provencare: How to Deliver Value-Based Healthcare the...
Author: Glenn D., Jr. Steele , David T. Feinberg ISBN: 9781978605640 Format: Audio	$92.37
The gold standard in reengineering healthcare delivery When it comes to providing high-quality care in the most... Read More >>

How Retail Workers Swear Coloring Book: A Funny, Irreverent, Clean Swear Word Retail Worker Coloring Book Gift Idea

How Retail Workers Swear Coloring Book: A Funny, Irreverent,...
Author: Coloring Crew ISBN: 9781987449297 Format: Paperback	$21.49
Looking for funny gifts for Retail Workers? This Clean Swear Word Coloring Book is Perfect! In this book we have... Read More >>

Hearing the Voice of the Customer

Hearing the Voice of the Customer
Author: Bill Inmon ISBN: 9781634623315 Format: Paperback	$65.87
Increase the awareness of your customer's behavior to survive and excel within your industry. Read More >>

Best In Town: How To Create 5 Star Reviews And Massive Profits In Your Restaurant

Best In Town: How To Create 5 Star Reviews And Massive...
Author: Mark Bares ISBN: 9781986907477 Format: Paperback	$26.27
In this short, easy-to-read book, restaurant and bar owners will discover how to consistently create incredible... Read More >>

Reservations Manager Work Log: Work Journal, Work Diary, Log - 126 Pages, 6 X 9 Inches

Reservations Manager Work Log: Work Journal, Work Diary,...
Author: Orange Logs ISBN: 9781986967037 Format: Paperback	$21.09
Do you have a job? Do you keep a record of what you do on your job? Did you know that setting aside 15 minutes... Read More >>

Managerial Approaches Toward Queuing Systems and Simulations

Managerial Approaches Toward Queuing Systems and Simulations...
Author: Salvador Hernandez-Gonzalez , Manuel Dario Hernandez Ripalda ISBN: 9781522552642 Format: Hardback	$466.95
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Analyzing Attachment and Consumers' Emotions: Emerging Research and Opportunities

Analyzing Attachment and Consumers' Emotions: Emerging...
Author: Giuseppe Pedeliento ISBN: 9781522549840 Format: Hardback	$442.95
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Opening Lines and Approaching New People

Opening Lines and Approaching New People
Author: Zane Rozzi ISBN: 9781986827133 Format: Paperback	$30.25
Zane Rozzi is a leading communication skills expert and personal success coach. Zane's consulting practice is focused... Read More >>

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