Customer services books

4895 books were found.

Best: If You Want the Best, You Need to Already Be the Best

Best: If You Want the Best, You Need to Already Be the...

Author: James E Russell III
ISBN: 9781684331369
Format: Hardback
$51.62

I'm sure if any time over the last hundred years you asked any business owners what their most effective form of...  Read More >>

Lean Six Sigma: The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for Increased Efficiency and Higher Customer Satisfaction

Lean Six Sigma: The Ultimate Guide to Lean Six Sigma,...

Author: James Edge
ISBN: 9781727480931
Format: Paperback
$35.88

Organizations face rising costs and increasing competition every day. With Lean Six Sigma you can combat these problems...  Read More >>

Customer Engagement Marketing

Customer Engagement Marketing

Author: Robert W. Palmatier ,  V. Kumar
ISBN: 9783319872070
Format: Paperback
$659.97

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The Customer's Complaint: A Lashin' Lament

The Customer's Complaint: A Lashin' Lament

Author: Nneka Edwards
ISBN: 9789768278166
Format: Paperback
$44.85

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Customer Experience Management Rebooted: Are you an Experience brand or an Efficiency brand?

Customer Experience Management Rebooted: Are you an...

Author: Steven Walden
ISBN: 9781349956722
Format: Paperback
$118.77

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The Satisfaction of Change: How Knowledge and Innovation Overcome Loyalty in Decision-Making Processes

The Satisfaction of Change: How Knowledge and Innovation...

Author: Manlio Del Giudice ,  Maria Rosaria Della Peruta
ISBN: 9783319824550
Format: Paperback
$316.77

This book analyzes the impact of the digital economy on customer satisfaction, shopping experience, resistance to...  Read More >>

Brand Advocates: Turning Enthusiastic Customers Into a Powerful Marketing Force

Brand Advocates: Turning Enthusiastic Customers Into...

Author: Jonathan Todd Ross ,  Rob Fuggetta
ISBN: 9798200589968
Format: Audio
$65.97

Companies aren't trusted, brands aren't trusted, and nor are your executives. People trust each other, and now they...  Read More >>

Brand Advocates: Turning Enthusiastic Customers Into a Powerful Marketing Force

Brand Advocates: Turning Enthusiastic Customers Into...

Author: Jonathan Todd Ross ,  Rob Fuggetta
ISBN: 9798200589975
Format: Audio
$65.97

Companies aren't trusted, brands aren't trusted, and nor are your executives. People trust each other, and now they...  Read More >>

Brand Advocates: Turning Enthusiastic Customers Into a Powerful Marketing Force

Brand Advocates: Turning Enthusiastic Customers Into...

Author: Jonathan Todd Ross ,  Rob Fuggetta
ISBN: 9798200589951
Format: Audio
$65.97

Companies aren't trusted, brands aren't trusted, and nor are your executives. People trust each other, and now they...  Read More >>

Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills

Customer Service Tip of the Week: Over 52 ideas and...

Author: Jeff Toister
ISBN: 9780692154144
Format: Paperback
$19.87

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Kommunikation fur junge Unternehmen: Das Praxishandbuch fur Existenzgrunder und Start-ups

Kommunikation fur junge Unternehmen: Das Praxishandbuch...

Author: Angela Bittner-Fesseler ,  Michael Hafelinger
ISBN: 9783658167332
Format: Mixed media product
$105.57

Start-ups und Existenzgrundungen sind keine Miniaturausgaben grosser Konzerne - ihre Entwicklung unterliegt eigenen...  Read More >>

Obsess to Success: How Building Relationships and Focusing on the Customer Experience Will Change the Course of Your Business

Obsess to Success: How Building Relationships and Focusing...

Author: Cindy Koebele
ISBN: 9781634891387
Format: Paperback
$47.39

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Energy Branding: Harnessing Consumer Power

Energy Branding: Harnessing Consumer Power

Author: Friðrik Larsen
ISBN: 9783319861012
Format: Paperback
$158.37

Demonstrating the potential of building strong brands in the energy sector, this book explores the challenges of...  Read More >>

Customer Experience Culture in Government: Principles, Practices, and Measures

Customer Experience Culture in Government: Principles,...

Author: Daryl L Covey
ISBN: 9781546669968
Format: Paperback
$28.91

Today the customer experience paradigm is receiving massive attention as the new panacea for public sector service...  Read More >>

Consumer Behavior: Business and Economics Blank Line Journal

Consumer Behavior: Business and Economics Blank Line...

Author: Anthony R Carver
ISBN: 9781726274081
Format: Paperback
$21.09

Consumer Behavior, Business and Economics Blank Line Journal. 6 X9 120 blank lined pages in this journal that's...  Read More >>

Marketing and Customer Loyalty: The Extra Step Approach

Marketing and Customer Loyalty: The Extra Step Approach...

Author: Mauro Cavallone
ISBN: 9783319847924
Format: Paperback
$194.04

This book analyzes the evolution of marketing and the ways in which marketing actions can be rendered more effective,...  Read More >>

It's Always Your Move: Purposeful Progress for Corporate Career Women

It's Always Your Move: Purposeful Progress for Corporate...

Author: Kay White
ISBN: 9780996446099
Format: Paperback
$39.52

You expected to be further along your career path because you work so hard but have noticed others get put forward...  Read More >>

Customers Only Want Two Things: Winning Loyalty in a Competitive World

Customers Only Want Two Things: Winning Loyalty in a...

Author: Kevin Miller
ISBN: 9780692130797
Format: Paperback
$44.85

Winning truly LOYAL customers can make or break your business or non-profit, and loyalty is much different from...  Read More >>

Emotional Engineering, Vol.5

Emotional Engineering, Vol.5

Author: Shuichi Fukuda
ISBN: 9783319850863
Format: Paperback
$290.37

This book provides a review of the latest research on emotion in engineering, with a particular focus on design...  Read More >>

From Like to Love: Inspiring Emotional Commitment from Employees and Customers

From Like to Love: Inspiring Emotional Commitment from...

Author: Keith Alper
ISBN: 9781544511160
Format: Paperback
$42.21

"Most companies know that winning customers is key. But many don't realize that loyalty starts from the inside,...  Read More >>

Luxury Selling: Lessons from the world of luxury in selling high quality goods and services to high value clients

Luxury Selling: Lessons from the world of luxury in...

Author: Francis Srun
ISBN: 9783319833118
Format: Paperback
$145.17

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Customer Pain Points

Customer Pain Points

Author: Cherise Castle-Blugh
ISBN: 9781726216272
Format: Paperback
$15.81

There's a chance that your competitor is solving your customer's pain points and you are losing business if you...  Read More >>

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